TY - THES A1 - Atmaca, Talha T1 - Literaturanalyse zum Konzept des Customization in der Wirtschaftsinformatik aus der Open Innovation Perspektive T1 - Literature Review on the Concept of Customization in Information Systems from the Open Innovation Perspective N2 - Customization is a phenomenon which was introduced quite early in information systems literature. As the need for customized information technology is rising, different types of customization have emerged. In this study, customization processes in information systems are analyzed from a perspective based on the concept of open innovation. The objective is to identify how customization of information systems can be performed in an open innovation context. The concept of open innovation distinguishes three processes: Outside-in process, inside-out process and coupled process. After categorizing the selected journals into three core processes, the findings of this analysis indicated that there is a major concentration on outside-in processes. Further research on customization in coupled and inside-out processes is recommended. In addition, the establishment of an extensive up-to-date definition of customization in information systems is suggested. Y1 - 2013 UR - https://kola.opus.hbz-nrw.de/frontdoor/index/index/docId/725 UR - https://nbn-resolving.org/urn:nbn:de:kola-7251 ER -