@misc{Surrey2012, author = {Martin Surrey}, title = {Integration von CRM-Systemen mit Kollaborations-Systemen am Beispiel von DocHouse und Lotus Quickr}, institution = {Fachbereich 4}, series = {Arbeitsberichte, FB Informatik}, number = {2012,3}, type = {periodicalpart}, pages = {40}, year = {2012}, }