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Prozessmanagement unter Berücksichtigung der Datenschutz-Grundverordnung - Welche datenschutzrechtlichen Bestimmungen müssen bei der Digitalisierung von Prozessen in einer Personalabteilung berücksichtigt werden?

  • As a result of the technical progress, processes have to be adjusted. On the one hand, the digital transformation is absolutely necessary for every organization to operate efficient and sustainable, on the other hand whose accomplishment is a tremendous challenge. The huge amount of personal data, which accrue in this context, is an additional difficulty. Against the background of the General Data Protection Regulation (GDPR), this thesis focuses on process management and ways of optimizing processes in a Human Resources Department. Beside the analysis of already existing structures and workflows, data management and especially the handling of personal data in an application process are examined. Both topics, the process management and the data protection are vitally important by itself, but it is necessary to implement the requirements of data protection within the appropriate position of a corresponding process. Relating to this, the thesis deals with the research question of what barriers may occur by a sustainable process integration and to which extend the GDPR prevent an unobstructed workflow within the Human Resources Department of the Handwerkskammer Koblenz. Additionally, answering the question of which subprocesses are convenient for a process automation is highly significant. In scope of these questions Business Process Management is the solution. By means of the graphical representation standard, Business Process Model and Notation, a process model with the relevant activities, documents and responsibilities of the recruitment process is designed. Based on a target-actual comparison it becomes apparent, that standardized process steps with less exceptions and a large amount of information are basically convenient for automation respectively partial automation. After the different phases of the recruitment process are documented in detail, a Workflow-Management-System can ex-port the transformed models, so the involved employees just have to carry out a task list with assigned exercises. Against the background of the data protection regulations, access rights and maturities can be determined. Subsequently only authorized employees have admission to the personal data of applicants. Because of impending sanctions by violation against the GDPR, the implementation of the relevant legal foundations within the recruitment process is necessary and appropriate. Relating to the defined research questions, it appears that in principle not every activity is appropriate for a process automation. Especially unpredictable and on a wide range of factors depending subprocesses are unsuitable. Additionally, media discontinuities and redundant data input are obstacles to an enduring process integration. Nevertheless, a coherent consideration of the topics of business process management and the data protection regulations is required.

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Metadaten
Verfasserangaben:Philipp Brittner
URN:urn:nbn:de:kola-18931
Gutachter:Harald von Korflesch
Betreuer:André Schneider
Dokumentart:Masterarbeit
Sprache:Deutsch
Datum der Fertigstellung:16.06.2019
Datum der Veröffentlichung:18.06.2019
Veröffentlichende Institution:Universität Koblenz, Universitätsbibliothek
Titel verleihende Institution:Universität Koblenz, Fachbereich 4
Datum der Abschlussprüfung:18.06.2019
Datum der Freischaltung:18.06.2019
Seitenzahl:vi, 128
Institute:Fachbereich 4 / Institut für Management
Lizenz (Deutsch):License LogoEs gilt das deutsche Urheberrecht: § 53 UrhG