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Formal Integration of Individual Knowledge Work and Organizational Knowledge Work with the Core Ontology strukt

  • Expert-driven business process management is an established means for improving efficiency of organizational knowledge work. Implicit procedural knowledge in the organization is made explicit by defining processes. This approach is not applicable to individual knowledge work due to its high complexity and variability. However, without explicitly described processes there is no analysis and efficient communication of best practices of individual knowledge work within the organization. In addition, the activities of the individual knowledge work cannot be synchronized with the activities in the organizational knowledge work.rnrnSolution to this problem is the semantic integration of individual knowledgernwork and organizational knowledge work by means of the patternbased core ontology strukt. The ontology allows for defining and managing the dynamic tasks of individual knowledge work in a formal way and to synchronize them with organizational business processes. Using the strukt ontology, we have implemented a prototype application for knowledge workers and have evaluated it at the use case of an architectural fifirm conducting construction projects.

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Author:Daniel Eißing, Ansgar Scherp, Steffen Staab
Series (Volume no.):Arbeitsberichte, FB Informatik (2011,10)
Document Type:Part of Periodical
Date of completion:2011/08/02
Date of publication:2011/08/02
Publishing institution:Universität Koblenz-Landau, Campus Koblenz, Universitätsbibliothek
Release Date:2011/08/02
Tag:business process management; knowledge work; ontology
Number of pages:29
Institutes:Fachbereich 4 / Fachbereich 4
Fachbereich 4 / Institute for Web Science and Technologies
Dewey Decimal Classification:0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme / 004 Datenverarbeitung; Informatik
Licence (German):License LogoEs gilt das deutsche Urheberrecht: § 53 UrhG