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The aim of this paper is to identify and understand the risks and issues companies are experiencing from the business use of social media and to develop a framework for describing and categorising those social media risks. The goal is to contribute to the evolving theorisation of social media risk and to provide a foundation for the further development of social media risk management strategies and processes. The study findings identify thirty risk types organised into five categories (technical, human, content, compliance and reputational). A risk-chain is used to illustrate the complex interrelated, multi-stakeholder nature of these risks and directions for future work are identified.
The way information is presented to users in online community platforms has an influence on the way the users create new information. This is the case, for instance, in question-answering fora, crowdsourcing platforms or other social computation settings. To better understand the effects of presentation policies on user activity, we introduce a generative model of user behaviour in this paper. Running simulations based on this user behaviour we demonstrate the ability of the model to evoke macro phenomena comparable to the ones observed on real world data.
Modeling and publishing Linked Open Data (LOD) involves the choice of which vocabulary to use. This choice is far from trivial and poses a challenge to a Linked Data engineer. It covers the search for appropriate vocabulary terms, making decisions regarding the number of vocabularies to consider in the design process, as well as the way of selecting and combining vocabularies. Until today, there is no study that investigates the different strategies of reusing vocabularies for LOD modeling and publishing. In this paper, we present the results of a survey with 79 participants that examines the most preferred vocabulary reuse strategies of LOD modeling. Participants of our survey are LOD publishers and practitioners. Their task was to assess different vocabulary reuse strategies and explain their ranking decision. We found significant differences between the modeling strategies that range from reusing popular vocabularies, minimizing the number of vocabularies, and staying within one domain vocabulary. A very interesting insight is that the popularity in the meaning of how frequent a vocabulary is used in a data source is more important than how often individual classes and properties arernused in the LOD cloud. Overall, the results of this survey help in understanding the strategies how data engineers reuse vocabularies, and theyrnmay also be used to develop future vocabulary engineering tools.