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Analyse und Bewertung der Resilienz von Unternehmen und Geschäftsprozessen aus Ressourcensicht
(2025)
Companies can be affected by events that adversely impact their business operations. These events can originate from corporate environments or within companies themselves. The effects of these events may be quite diverse and can threaten the survival of companies in the worst case. To deal with events that can adversely impact business operations of companies, the concept of resilience can be used. The concept of resilience relates to the ability of companies to handle adverse circumstances. It encompasses different aspects from measuring to restoring and strengthening the resilience of companies. This dissertation deals with the concept of resilience within the corporate context. It considers the concept of resilience from a company and business process perspective and provides different research contributions for this contexts. From a company perspective, a concept and a model are presented that serve as the basis to analyse the resilience of companies. The concept shows essential elements that are important for considering the resilience of companies. The model outlines the range that can be used to analyse the resilience of companies. Furthermore, a corporate maturity model is introduced to assess the resilience of companies. It encompasses different attributes and resilience levels to determine and improve the resilience of compannies. From a business process perspective, a lifecycle and metrics for business process resilience are presented. The lifecycle shows different phases relating to resilience considerations of business processes. The metrics are used to measure the resilience of business processes.