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Institute
Increasing innovation is the main reason of a changing daily work. The interaction of progressing digital technologies and our working society has originated the term “New Work”. “New Work” implies, that like spare time work time becomes part of the world of live. In this context, the self-responsibility, self-determination and self-realization of an individual in the professional as well as in the private environment is important.
The subject of this bachelor thesis is to evaluate the meaning of “New Work”. Also the components and the background is considered in detail by the literature analysis in order to answer the first research question "What is the meaning of the term “New Work" in research and practice?". For this purpose, the central contents of digitalization and technology, structure of work as well as work attitude of “New Work” are taken up and explicitly examined. What perception and what benefits employees and entrepreneurs have in relation to these contents is analyzed in the present bachelor thesis on the basis of a qualitative study. The collected results from the expert interviews also provide a comparison between entrepreneurs and employees understanding, attitude and feelings towards “New Work”.
The interviews show, that “New Work” has a positive influence on the personal and the professional development of individuals. In addition, “New Work” has created new perspectives and requirements for workers and employers. “New Work” is focusing on goal-oriented working attitude and displaces time-oriented work. Through the realization and implementation of these new perspectives and requirements, it results in a fulfilling feeling in the working and living world. Caused by the abolishment of boundaries, “New Work” can be realized. Due to a satisfying profession, the sense and purpose of the work is no longer questioned. The “New Work” development leads to a cultural revolution based and digital changes.
The goal of this master thesis was to develop a CRM system for the Assist team of CompuGroup Medical that is aiding in integrating open innovation into the development of the Minerva 2.0 software. To achieve this, CRM methodology has been combined with Social Networking Systems, following the research of Lin and Chen (2010, pp. 11 – 30). To achieve the predefined goals literature has been analyzed on how to successfully im- plement a CRM system as well as an online community. Subsequently the results have been applied to the development of the Minerva Community according to the guidelines of Design Science suggested by Hevner et al. (2004, pp. 75 – 104). The finished product is designed based on customer and management requirements and evaluated from a customer and company perspective.
As a result of the technical progress, processes have to be adjusted. On the one hand, the digital transformation is absolutely necessary for every organization to operate efficient and sustainable, on the other hand whose accomplishment is a tremendous challenge. The huge amount of personal data, which accrue in this context, is an additional difficulty.
Against the background of the General Data Protection Regulation (GDPR), this thesis focuses on process management and ways of optimizing processes in a Human Resources Department. Beside the analysis of already existing structures and workflows, data management and especially the handling of personal data in an application process are examined. Both topics, the process management and the data protection are vitally important by itself, but it is necessary to implement the requirements of data protection within the appropriate position of a corresponding process. Relating to this, the thesis deals with the research question of what barriers may occur by a sustainable process integration and to which extend the GDPR prevent an unobstructed workflow within the Human Resources Department of the Handwerkskammer Koblenz. Additionally, answering the question of which subprocesses are convenient for a process automation is highly significant.
In scope of these questions Business Process Management is the solution. By means of the graphical representation standard, Business Process Model and Notation, a process model with the relevant activities, documents and responsibilities of the recruitment process is designed. Based on a target-actual comparison it becomes apparent, that standardized process steps with less exceptions and a large amount of information are basically convenient for automation respectively partial automation. After the different phases of the recruitment process are documented in detail, a Workflow-Management-System can ex-port the transformed models, so the involved employees just have to carry out a task list with assigned exercises. Against the background of the data protection regulations, access rights and maturities can be determined. Subsequently only authorized employees have admission to the personal data of applicants. Because of impending sanctions by violation against the GDPR, the implementation of the relevant legal foundations within the recruitment process is necessary and appropriate. Relating to the defined research questions, it appears that in principle not every activity is appropriate for a process automation. Especially unpredictable and on a wide range of factors depending subprocesses are unsuitable. Additionally, media discontinuities and redundant data input are obstacles to an enduring process integration. Nevertheless, a coherent consideration of the topics of business process management and the data protection regulations is required.
While the existing literature on cooperative R&D projects between firms and public research institutes (PRI) has made valuable contributions by examining various factors and their influence on different outcome measures, there has been no investigation of cooperative R&D project success between firms and PRI from a product competitive advantage perspective. However, insights into the development of a meaningful and superior product (i.e., product competitive advantage) are particularly important in the context of cooperative R&D projects between PRI and (mainly small and medium-sized) firms in the biotechnology industry in response to increasing competition to raise capital funds necessary for survival.
The objectives of this thesis are: (1) to elaborate the theoretical foundations which explain the achievement of a product competitive advantage in cooperative R&D projects between biotechnology firms and PRI, (2) to identify and empirically evaluate the determining factors for achieving a product competitive advantage in cooperative R&D projects between biotechnology firms and PRI, and (3) to show how cooperative R&D projects between biotechnology firms and PRI should be designed and executed to support the achievement of a product competitive advantage.
To accomplish these objectives, a model of determinants of product competitive advantage in cooperative R&D projects between biotechnology firms and PRI is developed by drawing from the theoretical foundations of resource-based theory and information-processing theory. The model is evaluated using data from 517 questionnaires on cooperative R&D projects between at least one biotechnology firm and one PRI. The data are analyzed using variance-based structural equation modeling (i.e., PLS-SEM) in order to conduct hypotheses testing. The evaluation of the empirical data includes an additional mediation analysis and the comparison of effects in subsamples.
The results demonstrate the importance of available resources and skills, as well as the proficient execution of marketing-related and technical activities for the achievement of a product competitive advantage in cooperative R&D projects between biotechnology firms and PRI. By identifying project-related and process-related factors affecting product competitive advantage and empirically testing their relationships, the research findings should be valuable for both researchers and practitioners. After discussing contributions and implications for research and practice, the present thesis concludes with limitations and avenues for future research.
Willingness to pay and willingness to accept on a two-sided platform - The use case of DoBeeDo
(2019)
It is widely known that especially for technology-based start-ups, entrepreneurs need to set up the boundaries of the business and define the product/service to offer in order to minimize the risk of failure. The goal of this thesis is to not only emphasize the importance of the business model development and evaluation but also show an example customer validation process for an emerging start-up named DoBeeDo, which is a mobile app operating on a two-sided market. During the process of customer validation a survey has been conducted to evaluate the interest of the target groups as well as the fit of their expectations using the Willingness to Pay and Willingness to Accept measures. The paper includes an analysis and evaluation of the gathered results and assesses whether the execution of the Customer Development Model can be continued.
Despite the inception of new technologies at a breakneck pace, many analytics projects fail mainly due to the use of incompatible development methodologies. As big data analytics projects are different from software development projects, the methodologies used in software development projects could not be applied in the same fashion to analytics projects. The traditional agile project management approaches to the projects do not consider the complexities involved in the analytics. In this thesis, the challenges involved in generalizing the application of agile methodologies will be evaluated, and some suitable agile frameworks which are more compatible with the analytics project will be explored and recommended. The standard practices and approaches which are currently applied in the industry for analytics projects will be discussed concerning enablers and success factors for agile adaption. In the end, after the comprehensive discussion and analysis of the problem and complexities, a framework will be recommended that copes best with the discussed challenges and complexities and is generally well suited for the most data-intensive analytics projects.
In this thesis criteria and requirements for a successful collaboration platform for the improvement of communication between scientific institutes of the railway industry distributed worldwide are developed and evaluated. First, an introduction to collaboration platforms and their current market situation and trends will be given. The result-ing knowledge will be used for a qualitative content analysis in the form of interviews with the target group of the planned collaboration platform. Based on the basic knowledge and the interviews carried out, hypotheses for communication in scientific institutes will then be formed. These hypotheses serve to create a questionnaire for a quantitative survey of the target group. The following analysis of general collaboration platforms and those of the railway industry provides further insights and describes requirements for a successful conception of a collaboration platform.
A subsequently planned conception of this platform cannot be carried out within the scope of this research work due to a lack of meaningful results and information. The planned quantitative content analysis was too complex for the chosen research context. In this research work, the quantitative questioning will be prepared for the following research work in this topic area. Further work results will be evaluated and made available for the following research work.
This scientific paper deals with the question to which extend the increasing digitization has an impact on work-life balance. Answering this question is the main goal of this study.
To reach this goal a literature review is made, in which it is possible to create a direct correlation between the subjective feel of work-life balance and the perceived stress level. With the help of Antonovsky’s salutogenesis model (1997) from the stress research field, factors are ascertained which determine the perceived stress level and linked with that the perceived work-life balance. These stress-influencing factors are examined through a qualitative content analysis by Mayring (2014) on a base of a problem-centered interview.
The results suggest that the digitization has impact on all these ascertained factors and linked to them on the work-life balance. This shows, that the digitization influences us in almost every aspect of work or private life. Whether this impact is positive or negative towards the work life balance depends on the individual, that assesses this factor. Clear distinctions can be made between people working in an IT-based job and those that do not. In comparison, people with IT-based jobs perceive a substantial better impact of digitization on work-life balance.
Abstract
This bachelor thesis delivers a comprehensive overview of the topic Internet of Things (IoT). With the help of a first literature review, important characteristics, architectures, and properties have been identified. The main aim of this bachelor thesis is to determine whether the use of IoT in the transport of food, considering the compliance with the cold chain, can provide advantages for companies to reduce food waste. For this purpose, a second literature review has been carried out with food transport systems without the use, as well as with the use of IoT. Based on the literature review, it is possible at the end to determine a theoretical ‘ideal’ system for food transport in refrigerated trucks. The respective used technologies are also mentioned. The findings of several authors have shown that often significant improvements can be achieved in surveillance, transport in general, or traceability of food, and ultimately food waste can be reduced. However, benefits can also be gained using new non-IoT-based technologies. Thus, the main knowledge of this bachelor thesis is that a theoretical ‘ideal’ transport system contains a sensible combination of technologies with and without IoT. This system includes the use of a Wireless Sensor Network (WSN) for real-time food monitoring, as well as an alarm function when the temperature exceeds a maximum. Real-time monitoring with GPS coupled with a monitoring center to prevent traffic jams is another task. Smart and energy-efficient packaging, and finally the use of the new supercooling-technology, make the system significantly more efficient in reducing food waste. These highlights, that when choosing a transport system, which is as efficient and profitable as possible for food with refrigerated transport, companies need not just rely on the use of IoT. On this basis, it is advisable to combine the systems and technologies used so far with IoT in order to avoid as much food waste as possible.
