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- E-Government (2) (remove)
Especially e-government projects have a complex stakeholder structure: governments, businesses, non-profits and private stakeholders in different forms and roles are involved or affected by e-government projects. Consequently, the success of ICT projects critically depends on the integration of different stakeholder groups in the design processes of e-government solutions. In this context, stakeholder participation is sought therefore useful initiatives like open government and good governance drive this process forward. Although it is important to analyze the objectives, expectations and power characteristics of project participants and project stakeholders, the determinations of the stakeholder groups through a so called stakeholder analysis are insufficiently methodically developed.
The aim of this bachelor thesis is to pick up the stakeholder theories, stakeholder participation theories, stakeholder analysis and transfer it to an administrative level as well as to check their applicability. This will be done by explaining and systematizing appropriate procedures for the classification and mapping of stakeholder groups, through well-known stakeholder theories of Freeman, Mitchel and Rowley. In order to generate recommendations for future e-government projects, the application of stakeholder theories in two e-government projects with stakeholder involvement will be reviewed. It is also important to work out how stakeholder groups can be actively involved in the developmental processes in concrete e-government projects by using Web 2.0 possibilities. The role of Web 2.0 applications as an additional channel of communication and participation tool will be presented and evaluated.
The result is a guide, which supports successful participation of stakeholders in projects, by analyzing the process for stakeholder identification, stakeholder grouping and prioritization and showing instructions and benefits for using Web 2.0.
The E-Government research area has gained in importance in Europe and specially Germany in the last few years, causing the number of researchers, institutes and publications to increase rapidly. This makes it difficult for outsiders to get an overview of the relevant actors in the E-Government field. This issue can be addressed by implementing a research map for the E-Government field, where all relevant actors and objects and their information are shown on the map according to their location. In order to give a complete overview, information which was valid at a certain time in the past needs to be available on the research map. This can be only achieved if the contents of the research map are historicized. This means that a new version of an object needs to be created and saved in the database, if changes occur to the object. Older versions need to be retained on the database, so that the user is able to navigate the website based on temporal information. Past experience has shown that the temporal aspects of historicization should be managed and planned during the conceptual phase of the website rather than during implementation. This Bachelor thesis proposes a concept for the E-Government research map which includes the modeling of relevant temporal dimensions needed to historicize the contents of the research map.
