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Challenges of Implementing Innovation Strategies at Large Organizations: A case of Lotte Group
(2023)
For many decades, one of the most important focuses of research has been on determining whether or not there is a correlation between the size of an organization and its level of innovation. Unlike small companies, large companies often have well-established structure that are hard to change and change managements seems to be much more difficult especially related to innovation. Nevertheless, there are many examples to prove the opposites. Some large organization like Apple, Amazon... always show great innovation efforts and keep changing in a much positive way. Therefore, the aim of this thesis is to discuss of how large organization can be able to implement innovation when having much drawbacks compare to SMEs. Through the use of a qualitative research approach, researcher was able to explore essential information on the innovation strategies that large companies are using in order to innovate and how they could overcome existing challenges by studying the working process of Lotte Group – one of the biggest companies in Korea.
The paper is a study focusing on exploring which factors and examining the impact of those factors influencing the entrepreneurial intention among students in the Construction industry, specifically among students of Hanoi Construction University and Hanoi Architecture University. The study also mentions some solution of this findings for entrepreneurship in the Construction field in Vietnam that the author might think of based on this research work for future study. The Theory of planned behavior is used as the theoritical framework for this study. Both qualitative and quantitative methods are employed. The questionaire will be conducted among students of the two universities mentioned above. Then, an exploratory factor analysis (EFA) will performed to test the validity of the constructs. The research findings provide factors and their impact factors influencing the entrepreneurial intention and propose some solutions to improve the entrepreneurship in the Construction field in Vietnam.
Künstliche Intelligenz (KI) hat sich in den letzten Jahren in der Gesellschaft stark ver-breitet und auch in Unternehmen einen zunehmenden Einsatz gefunden. Bekannt für den Einsatz sind meistens große internationale Konzerne, welche eine führende Position in den Märkten einnehmen. Um Deutschland als KI-Standort zu stärken, hat deshalb die Bundesregierung 2018 beschlossen, mit 5 Milliarden Euro deutsche Unternehmen in der Verwendung von KI zu fördern. Stand September 2021 wurden von diesen allerdings nur 346 Millionen abgerufen, wodurch sich die Frage stellt, wie besonders kleine und mittlere Unternehmen (KMUs) in Deutschland mit dem Thema KI umgehen.
Ziel dieser Arbeit ist es deshalb, die Perspektive der KMUs auf Akzeptanzkriterien, Hindernisse und Potenziale des Einsatzes von KI zu untersuchen. Um die Forschungs-fragen zu beantworten, wurde eine qualitative Interviewstudie mit fünf KMUs durchge-führt, welche im Anschluss mit dem Ansatz der qualitativen Inhaltsanalyse nach May-ring ausgewertet wurde.
Die Arbeit zeigt, dass Unternehmen ein großes Interesse am Thema KI haben und sich der Einsatz immer weiter verbreitet. KMUs sehen viel Potenzial durch den Einsatz der neuen Technologie, sehen aber noch einige Hindernisse, die es zu überwinden gilt.
This thesis deals with the question of which success factors apply to social media marketing. German start-up companies are examined for this purpose. The investigation is based on ten semi-structured expert interviews, which are evaluated using a qualitative content analysis. The results show that there are many success factors and that companies proceed differently in many areas when implementing social media marketing measures. Important success factors are a tailor-made, company-specific social media strategy with a clear formulation of goals, integration of social media marketing into the corporate strategy, openness to new social media trends, credibility and reputation, compliance with data protection, the correct handling of criticism, use of social media as a market research tool and a long-term social media strategy. However, the significance of the results should not be overestimated, since this is a qualitative study with a limited range and only examines individual cases. Further research on the success factors could be based on quantitative studies or group discussions in which experts or users or customers are interviewed. Another possibility is the qualitative examination of the user-generated content.
Der Zweck dieser Arbeit ist es, sich auf die kritischen Forschungsherausforderungen und -themen zu konzentrieren, die UI/UX-Designprinzipien umgeben, mit einem Schwerpunkt auf kulturübergreifenden Konzepten aus der Perspektive von E-Learning-Plattformen. Zu diesem Zweck betrachten wir zunächst die kulturellen Dimensionen auf der Grundlage des Hofstede-Rahmens mit dem Ziel, wichtige kulturelle Werte zu identifizieren. Als zweites Ziel der Forschung erleichtert eine Reihe von Kriterien, die so genannte Usability-Heuristik von Nielsen, die Erkennung von Usability Problemen bei der Gestaltung von Benutzeroberflächen (UI). Die Usability-Heuristiken umfassen zehn Variablen, die die Interaktion zwischen dem Benutzer und einem Produkt oder System beeinflussen. Wenn wir uns näher mit
diesen Themen befassen, werden wir in der Lage sein, eine Matrix mit Beziehungen zwischen der heuristischen Bewertung von Nielsen und dem kulturellen Rahmen von Geert Hofstede aufzudecken. Abschließend erörtern wir das mögliche Potenzial kultureller Werte zur Beeinflussung von Benutzeroberflächen für E-Learning-Plattformen. In der Tat gibt es einige Funktionen in E-Learning-Plattformen, die aufgrund der Kultur weniger diskutiert werden, obwohl sie sehr praktisch in die Plattformen integriert werden können.
Social Media is a world-wide phenomenon which has drastically changed the way humans communicate, the availability of information, as well as a crucial tool for various businesses. This has also heavily influenced the sporting community which presents the focus of this study. The work aims to examine the self-presentation, on the media platform Instagram, of footballers from FC Bayern Munich, to gain an understanding of how athletes use this medium as a communication and marketing tool to build their brand. Instagram was chosen due to it being a platform on which users post visual images as their primary communication mechanism. There are many social media uses for professional athletes. From the sharing of personal lives, professional highlights, and opinion, to product placement and endorsements, athletes are closer to fans and consumers than ever before. Social media also puts the athlete in charge of the message, image, and content regarding their careers and their lives Ten footballers were selected against specified criteria and examined against Goffman’s theory of self-presentation (1959) to formulate the research question: “Which forms of presentation of football players of FC Bayern Munich ́s Instagram posts achieve the highest user engagement?”
Empirical research analysed the effect of different visual and contextual forms on user engagement rates.
Through the works literature review, individual hypotheses were derived and tested in a quantitative standardized media content analysis. The first 50 Instagram posts of each of the ten FC Bayern Munich football players with the most followers were analyzed using IBM SPSS Statistics software. From the visual aspect seven photo categories were developed which were examined in relation to their engagement rate with the posts. Within the contextual framework, the importance and effect of the number of tags and hashtags used were analyzed.
Findings revealed differences to previous research on an athlete ́s use of written social media outlets such as Facebook and Twitter, as the majority of visual images posted by athletes were in sporty settings, thus reflecting frontpage-performance strategies according to the self-presentation theory. Further results showed that a greater utilization of hashtags and tags do not correlate with a higher impact on the engagement rates. Personal brand management implications for athletes are examined in greater detail in the discussion.
Social media has changed how customers, businesses, employees, and job seekers form their reputation perceptions of a company, that is, how they form their evaluative judgements about a company’s products, services and behaviors towards constituencies. In pre-social media times, companies had control over what they communicated to their stakeholders, for example, by using corporate websites to convey a predefined image. With social media, multiple opinions, experiences, and company perceptions reach the wider public via multiple channels such as Twitter, Facebook, and other social networking sites that enable user-generated content. Although companies usually try to nurture an online reputation by running their own Facebook and Twitter profiles, a large amount of online content related to a company is produced by social media users and thus is beyond companies’ control. This habilitation thesis is devoted to studying consumer and employee responses to employee behavior in social media. Across eight different articles, with multiple studies each, this thesis aims to draw a full picture of how employee behavior in social media affects customers, other employees, job seekers, and the employing company as a whole.
Artificial intelligence (AI) is of rising importance in these days. AI is increasingly used in various company fields. Nonetheless, no high-quality scientific sources could be found stating the use of AI in the field of leadership. This research gap is addressed with this elaboration by performing expert interviews with leaders. In total seventeen companies could be questioned. The results indicate that AI is not widely used in leadership yet since only one company uses it currently and just about 10% of the participants plan the implementation in the closer feature. While the following items ex- plain why companies want to use AI in leadership: Chances for automation, time and cost savings, many important disadvantages and issues prevent companies from actively using it now: No areas of application are known, no need justifies the use, human interactions as a key aspect of leadership is reduced and it is hard to collect all necessary data. Beyond that, it was aimed to identify changes in the field of leadership through the use of AI. This objective could not be addressed due to the limited number of participants using AI in leadership.
Keywords: Leadership, artificial intelligence, transformation, state-of-use
Purpose: The present research aims on the one hand to provide a basic understanding of the challenges that young companies in growth face by discussing previous findings on this topic. On the other hand, this research project wants to generate new insights on specific challenges and possible learning processes by means of a theory-based examination of a case study.
Design/Methodology/Approach: The author of this study conducts a theory-based case study investigation. The study is based on two theoretical concepts which depict the phenomenon of challenges faced by young companies in growth in an abstract form: On the one hand, the "Tension-Balancing Management" according to Harald von Korflesch, which expresses the fundamental tension within entrepreneurial organizations, which in turn can be seen as a starting point for actual challenges. On the other hand, the "Tipping Points / Absorbative Capacities" framework by Phelps and colleagues, which links challenges (Tipping Points) that young companies will experience during their lifetime with required capabilities (Absorbative Capacities). Guided by these theories, rich data from interviews, observations and documents from the case are collected and analyzed in order to generate insights.
Findings: On the one hand, challenges of young growing companies can be described on a superordinate level with the help of the two theoretical concepts. On the other hand, the analysis also shows that, above all, a fine-grained, individual approach is needed to adequately depict challenges and learning processes.
Research Limitations: The main limitation of the present study is the single-case design. The fact that only one specific case was examined means that the insights gained from this cannot be automatically replicated to comparable cases. The simultaneous examination of multiple cases could thus make the results more stable.
Originality/Value: The qualitative investigation of growth-related challenges by means of a specific case study creates an in-depth and profound understanding of complex interactions in the growth of young companies. In addition, the assumptions of both theoretical concepts are tested on a real case, thus enabling theoretical and practical implications to be identified.
Interest in crowdfunding has been increasing in recent years, both from the economy and the scientific community. Besides artists and entrepreneurs, researchers are now also funding their projects through many small contributions from the crowd. However, the perceived use in Germany does not reflect the benefits of a crowdfunding campaign, especially in international comparison. This study investigates this issue by identifying the motives and barriers for crowdfunding in order to formulate recommendations for research institutions to encourage the use of crowdfunding.
By means of a literature review, first insights are gained which are then used to conduct qualitative interviews with eleven researchers who successfully completed a crowdfunding campaign. The results indicate that researchers in Germany use crowdfunding primarily to raise awareness for the subject and the scientific community in general. The initial assumption of the speed of crowdfunding as a motive was contradicted by the experts. The major barriers are the immense effort involved in a campaign and the lack of reputation for the concept of crowdfunding by German scientists. In addition, only subjects and projects with a high public relevance and funding volume of up to five digits are recommended for crowdfunding. Furthermore, the public exposure of the experts during the campaign was identified as an additional barrier.
These findings lead to three recommendations for research institutions to increase the use of crowdfunding: Firstly, universities should raise awareness for the subject of crowdfunding as an additional form of research funding and highlight the benefits of a crowdfunding campaign. Secondly, universities should cooperate with crowdfunding partners and utilize the networking capacities of a university. Lastly, universities should provide support to distribute the workload among interdisciplinary teams in order to enhance the effortreturn ratio of a crowdfunding campaign.
The chosen methodology and the scope of the thesis enable further research that might examine the perspective of the universities and the conditions in other countries. In addition, a largescale quantitative survey is required to validate the identified concepts statistically.
"We've allways been in a culture where more is more, and suddenly we're in a culture whrere less is a better quality of life. It's pretty revolutionary." - Bill Stewart
The transformation of society in recent years has brought significant changes, including the trend towards more conscious consumption and more sustainable use of resources. Traditional patterns have increasingly receded into the background, stereotypes have been broken and the standards of assessment have been redefined. And so we have arrived at a time when owning less is considered as more valuable and minimalism has become a new trend. The transformation of the social norms has also led to changes in the economy. Due to recent changes, sharing economy has emerged as a new, rapidly growing sector of the economy. In simple terms, the business model can be put as the sharing of unused resources in exchange for (non-) monetary incentives.
The present bachelor thesis deals with the implementation of the sharing economy in the B2B sector. The advantages and disadvantages of the business model have been shown and opportunities and risks of the implementation in companies have been described. Furthermore, it is examined, which conditions of the consumer sector are suitable for implementation in the B2B model and which new factors should be taken into consideration. Based on the literature analysis, a B2C model has been developed. In addition, qualitative interviews were carried out. Among the experts were the managers and CEO of a medium-sized IT company. The results of the evaluation, based on Mayring (2002), helped to develop a decision model for implementation of sharing economy in B2B and to answer the research questions.
Based on the results of the interviews, key framework conditions were transferred from the private sharing sector to the B2B model. In addition, further factors were identified. Depending on the decision model, it was possible to show the requirements for the implementation of sharing economy in the B2B environment and identify the challenges to be faced.
Die Forschungsarbeit beschäftigt sich mit der zentralen Frage, welche Erfolgsfaktoren einen Effekt auf eine erfolgreiche Crowdfunding Kampagne haben. Als Untersuchungsfeld stehen deutsche Startup-Unternehmen im Fokus, die bereits erfolgreiche CrowdfundingKampagnen durchgeführt haben.
Zur Beantwortung dieser Frage wird zunächst eine systematische Literaturanalyse durchgeführt, durch die relevante Erfolgsfaktoren für eine Crowdfunding-Kampagne ermittelt werden. Diese Faktoren werden anschließend einem Mixed-Method-Ansatz unterzogen, bei dem qualitative Ergebnisse, basierend auf einer Fallstudienforschung, mit den statistisch ausgewerteten quantitativen Ergebnissen aus der Fragebogenforschung verglichen und überprüft werden. Dabei liegt der Fokus insbesondere auf der Identifikation von signifikanten Wirkungszusammenhängen zwischen den Erfolgsfaktoren und einer erfolgreichen Crowdfunding-Kampagne.
Im Ergebnis konnten diesbezüglich Wirkungszusammenhänge innerhalb dieser Thesis nachgewiesen werden. Sechs der festgestellten Zusammenhänge aus der qualitativen Analyse werden durch die quantitative Analyse bestätigt. Es konnte jedoch keine Signifikanz der Korrelationen festgestellt werden. Auch die Hypothese, dass sich die Erfolgsaussichten einer Kampagne durch eine höhere Anzahl jeweils kombinierter Erfolgsfaktoren erhöhen, wurde sowohl in der qualitativen als auch in der quantitativen Betrachtung widerlegt. Demnach galt es für den Autor der vorliegenden Thesis künftige Forschungsfelder zu definieren, die die ermittelten Ergebnisse erweitern und konkretisieren. Es bleibt beispielsweise einer weiterführenden Forschung überlassen, zu klären, ob bestimmte Kombinationen der Erfolgsfaktoren zu signifikanten Wirkungszusammenhängen führen. Darüber hinaus bietet sich eine weiterführende statistische Regressionsanalyse an, um die kausalen Effekte zu untersuchen und Prognosen für erfolgreiche Crowdfunding-Kampagnen zu formulieren.
Despite widespread plans of big companies like Amazon and Google to develop unmanned delivery drones, scholarly research in this field is scarce, especially in the information systems field. From technical and legal perspectives, drone delivery in last-mile scenarios is in a quite mature state. However, estimates of user acceptance are varying between high skepticism and exaggerated optimism. This research follows a mixed method approach consisting both qualitative and quantitative research, to identify and test determinants of consumer delivery drone service adoption. The qualitative part rests on ten interviews among average consumers, who use delivery services on a regular basis. Insights gained from the qualitative part were used to develop an online survey and to assess the influence of associated risks on adoption intentions. The quantitative results show that especially financial and physical risks impede drone delivery service adoption. Delivery companies who are currently thinking about providing a delivery drone service may find these results useful when evaluating usage behaviors in the future market for delivery drones.
Grundlagen der Systemtheorie zur Anwendung transdisziplinärer Verfahren der Technikfolgenabschätzung
(2020)
The technological progress is highly responsible for how people live their everyday life. Technical innovations provide new opportunities to re-design all areas of life and because of that the society has to adjust to these changes permanently. These days, due to the fact that there is a changeover from analog into digital processes, this circumstance is highly relevant. However, it is not always clear whether a technological innovation just entails chances or involves risks, too. The research field of technology assessment pursues the goal to examine the influence of technological innovations on the society. For this purpose, unpredictable consequences of a technology need to be anticipated in advance to provide the opportunity of earlier reactions. The core of this thesis a discussion about a project based approach of technology assessment. Additionally, it is being investigated whether and how systems theory approaches can be used to improve predictions in the research area of technology assessment. Therefore, the question of how reliable forecasts are in this kind of context will be answered. Moreover, there is an investigation if an added-value can be created through performing system thinking. As a methodical approach a literature review has been performed. Furthermore, experts were questioned in an interview and by e-mail to gain an insight in the practical work of technology assessment. Based on the elaborated project structure, for each part of the project was examined if significant results can be maintained through the sophisticated use of principles of the systems theory. The analysis of this paper has shown that the results of a technology assessment may have more reliable forecast value in comparison to an investigation without proper consideration of system thinking. Especially, the understanding of a system during the phase of conception of a project can be crucial for the positive outcome for the results of technology assessment. This master thesis represents the theoretical point of view regarding topics technology assessment and systems theory. An application test for the validation of the results in the practical work of technology assessment is recommended.
The maintenance strategy “predictive maintenance”, which is characterized by predicting the failure behavior of technical units based on modern sensor technology, plays a key role in smart factories against the background of an industry 4.0. This paper contains an evaluation of the current state of research on this strategy and gives an overview of the areas of application to date. With the aid of a qualitative video analysis, the implementation in the industries and company divisions involved and the type of goods monitored are examined. The analyzed video clips were uploaded to YouTube for example for marketing purposes by various companies with different perspectives on predictive maintenance. The video analysis was realized by applying a previously defined coding plan to the video material. The results show a predominant application in the manufacturing industry, in which predictive maintenance is used to monitor plants and machines. In addition, the strategy is also mainly applied to means of transport used for freight and passenger transport in various infrastructures. As a result of the video analysis, the currently high need for explanation of predictive maintenance becomes visible. By looking at these explanations, one also learns something about the special features that distinguish it from other maintenance strategies.
Railway safety is a topic which gains the public attention only if major railway accidents happen. This is because railway is considered as a safe mode of travel by the public. However, to ensure the safety of the railway system railway companies as well as universities conduct a broad spectrum of research. An overview of this research has not yet been provided in the scholarly literature. Therefore, this thesis follows two objectives. First an overview and ranking of railway safety research universities should be provided. Second, based on these universities, it should be identified which are the most relevant and influential research topics. The ranking is based on the research method “literature review” which forms the methodical basis for this thesis. To evaluate the universities based on a measurable and objective criterion, the number of citations of the researchers from each university is gathered. As a result, the University of Leuven for the civil engineering, Milan Politechnico for mechanical enginering and the University of Loughborough for electrical engineering are identified as the leading university in their field of railway safety research. The top universities for each discipline are distributed all over Europe, North America and Asia. However, a clear focus on the US and British universities is observed. For identification of the most relevant and influential topics the keywords from the publications which are considered in the ranking procedure are analyzed. Focus areas among these keywords are revealed by calculating the count of each keyword. High-speed trains as well as maintenance are recognized as the highly relevant topics in both civil and mechanical engineering. Furthermore, the topic of railway dynamics for mechanical engineering and noise and vibration for civil engineering are identified as the leading topics in the respective discipline. Achieving both research goals required exploratory approaches. Therefore, this thesis leaves open space for future research to deepen the individual topics which are approached in each section. A validation of the results through experts interviews as well as a deepening of the analysis through increasing the number of analyzed universities as well as applying statistical methods is recommended.
Accidents annually cause high economic damages for concerned persons, companies and the state. To determine the exact costs of a damage is a challenge. Scientific studies differ from each other because of different models of calculation. Due to the fact of a low number of accidents concerning rail transport there are not many studies about how to calculate the costs an accident causes. The aim of this thesis is to give an overview about methods when dealing with these costs and to point out occurring difficulties. Generally, costs of accident can be divided in two categories. One category deals with personal injuries whereas the other focuses on material damages. Personal injuries contain material and immaterial damages. This leads to difficulties in calculation. The main aspect when dealing with personal damages is the loss of manpower, the costs of medical supply and the costs of the recovery of the legal situation. Currently there is no model of how to calculate personal damages concerning rail transport in Germany. The “Bundesamt für Straßenverkehr” developed an extensive model for calculations of costs of accident concerning traffic. It turned out that the death of people has costs round about 1.1 million euro. Severely and slightly injured people cause damages about 106,000 euro and 5,000 euro. This thesis declares that the model is important regarding different aspects of rail transport and that it is based on statistically collected key performance indicators. Furthermore, some approaches, which analyse the value of life, are mentioned. There are large derivations between them. To make a calculation of material damage the current value of the object must be respected. When dealing with the limitation of material damages the focus is on damages concerning infrastructure. In addition, railway infrastructure can be mentioned. With the help of the “Kostenkennwertekatalog” of Deutsche Bahn AG acquisitions costs for certain components of infrastructure can be determined. As a result, they offer a basis for calculating damages.
This thesis aims to find models to calculate damages to persons in the context of railway accidents. These models were tested for their applicability for a railway accident database. The reviewed models for injured casualties were identified by a research of literature. Their applicability for the accident database was tested with the aid of average values and sample values. The analysis of fatalities was executed via the combination of collected values of two literature researches. These values were compared to the values of the database.
It was stated that there is a calculation for seriously injured, which may serve more exact values than the calculation of the database, especially when there is more detailed data about the casualties. The calculation of slightly injured couldn't be realized by just beholding the pure damages to persons, because it's only a small part of the costs the responsible company has to pay. For the calculation of fatalities appeared problems with the methodology of the most studies.
In this bachelor thesis a database for worldwide railway national investigation bodies is created. It contains contact details of those authorities as well as information of public accident investigation reports. The database is intended to serve as a basis for information and data acquisition of railway accidents. The information that can be taken from the investigation reports is an important element for a possible economical evaluation and for the efficiency of safety technologies. Besides the basics of the national investigation bodies, accident investigation reports and the efficiency calculation of safety technologies the thesis presents an evaluation of the existing investigation bodies and reports in the database. Also the usefulness of the database of accident investigation bodies will be explained and the potential impact on railway safety will be examined.
This thesis deals with the approach, the structure and the variety of methods in the field of technology forecasting. Furthermore insights into the environment of Railways Diagnostics and Monitoring Technologies (RDMT), their technology management and industryspecific requirements for technology forecasting (especially in the area SMEs) are given. Combining those a recommendation for practical use of research results in companies of this size and industry is developed. In order to initiate the previously mentioned research elements a literature research was operated in the field of innovation management and the railway environment. In addition, an interview with an expert of a medium-sized technology manufacturer of RDMT industry was performed. The most important finding was that a single method cannot fulfill the requirements on its own, thus a combination of methods and organizational forms is necessary to achieve an effective technology forecasting.