This bachelor thesis deals with the topic "user-friendly design of applications (apps)" on mobile devices, a subdomain of software-ergonomics. In the process, two applications are being analyzed with the aim of developing a solution on how support on a mobile device should be conducted. This study focuses primarily on appropriate gestures to coordinate the 'help function' on a mobile device. The study results show that the test persons request a customized help function, but reject an extensive help description, as this seems to be overwhelming for the user.