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Digitalisation and further media development are core processes of the current digital age. In order for companies to benefit from technical progress, their employees must have or are expected to acquire the relevant skills. Companies therefore are faced with the task of not being overwhelmed with the mass of innovations and opportunities and, in the best-case scenario, of being able to use them to improve their own performance.
Small and medium-sized enterprises represent 99% of all enterprises in Germany. Though, it has not been further established, how the majority of small enterprises and their employees participate in this development. The research question therefore consists of two parts. On the one hand: "Is the promotion of employees' skills taken care of in micro-enterprises?" and on the other hand: "Where are the opportunities and challenges for companies of this size?”
In order to answer the research question, a qualitative research method was used, the guideline-based interview. The interviewed companies were all in the media and IT sector. Thus, the recorded and transcribed data provided a real insight into the current situation in micro-enterprises.
The responses to the interviews showed that companies with very small numbers of employees are more dependent on their employees than others. So, the commitment of the employees is decisive for the success of the company itself. It is the management's task to promote this and ensure employee satisfaction.
Companies that pay more attention to employee development are therefore more recommendable for career starters who need and/or want to develop themselves and their entire horizon of experience.