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Remote Working Study 2022
(2022)
The Remote Working Study 2022 is focused on the transition to work from home (WFH) triggered by the stay at home directives of 2020. These directives required employees to work in their private premises wherever possible to reduce the transmission of the coronavirus. The study, conducted by the Center for Enterprise Information Research (CEIR) at the University of Koblenz from December 2021 to January 2022, explores the transition to remote working.
The objective of the survey is to collect baseline information about organisations’ remote work experiences during and immediately following the COVID-19 lockdowns. The survey was completed by the key persons responsible for the implementation and/or management of the digital workplace in 19 German and Swiss organisations.
The data presented in this report was collected from member organisations of the IndustryConnect initiative. IndustryConnect is a university-industry research programme that is coordinated by researchers from the University of Koblenz. It focuses on research in the areas of the digital workplace and enterprise collaboration technologies, and facilitates the generation of new research insights and the exchange of experiences among user companies.
Das Internet of Things (IoT) ist ein schnell wachsendes, technologisches Konzept, das darauf abzielt, verschiedenste physikalische und virtuelle Objekte in einem globalen Netzwerk zu vereinen um Interaktion und Kommunikation zwischen diesen Objekten zu ermöglichen (Atzori, Iera and Morabito, 2010). Die Einsatzmöglichkeiten dieser Technologie sind vielfältig und könnten Gesellschaft und Wirtschaft in ähnlicher Weise verändern wie die Nutzung des Internets (Chase, 2013). Darüber hinaus nimmt das Internet of Things eine zentrale Rolle in der Realisation von visionären Zukunftskonzepten ein, beispielsweise Smart City oder Smart Healthcare. Zudem verspricht die Anwendung dieser Technologie Möglichkeiten, verschiedene Aspekte der Nachhaltigkeit zu verbessern und zu einem bewussteren, effizienteren und schonenderen Umgang mit natürlichen Ressourcen beizutragen (Maksimovic, 2017). Das Handlungsprinzip der Nachhaltigkeit gewinnt im gesellschaftlichen und akademischen Diskurs zunehmend an Bedeutung und trägt den teils schädlichen Produktions- und Konsummustern des vergangenen Jahrhunderts Rechnung (Mcwilliams et al., 2016). Im Zusammenhang mit Nachhaltigkeit ist die fortschreitende Verbreitung von IoT Technologie allerdings auch mit Risiken verknüpft, die im Rahmen des Vorsorgeprinzips rechtzeitig bedacht werden müssen (Harremoës et al., 2001). Dazu zählen der massive Energie- und Rohstoffbedarf der Produktion und des Betriebs von IoT Objekten, sowie deren Entsorgung (Birkel et al., 2019). Die genauen Zusammenhänge und Auswirkungen von IoT im Bezug auf Nachhaltigkeit sind bisher nur unzureichend erforscht und nehmen keine zentrale Rolle in der Diskussion dieser Technologie ein (Behrendt, 2019). Diese Arbeit hat daher das Ziel, einen umfassenden Überblick der Zusammenhänge zwischen IoT Technologie und Nachhaltigkeitsaspekten zu erarbeiten.
Um dieses Ziel zu verwirklichen, verwendet diese Arbeit die Grounded Theory Methodik in Verbindung mit einer umfassenden Literaturanalyse. Die analysierte Literatur besteht dabei aus Forschungsbeiträgen, die besonders dem Gebiet der Informationstechnik (IT) entstammen. Auf Grundlage dieser Literaturanalyse wurden Aspekte, Lösungsansätze, Effekte und Barrieren im Kontext von IoT und Nachhaltigkeit erarbeitet. Im Laufe der Analyse kristallisierten sich zwei zentrale Sichtweisen auf IoT im Zusammenhang mit Nachhaltigkeit heraus. IoT für Nachhaltigkeit (IoT4Sus) beschreibt dabei den Einsatz und die Nutzung von IoT generierten Informationen, um eine Verbesserung im Hinblick auf verschiedene Nachhaltigkeitsaspekte zu erzielen. Nachhaltigkeit für IoT (Sus4IoT) hingegen fokussiert Nachhaltigkeitsaspekte der eingesetzten Technologie und zeigt Lösungen auf um, mit der Produktion und dem Betrieb verknüpfte, negative Auswirkungen auf Nachhaltigkeit zu verringern. Die erarbeiteten Aspekte und Beziehungen wurden in einem umfangreichen Rahmenwerk, dem CCIS Framework, festgehalten und dargestellt. Dieses Rahmenwerk stellt ein Werkzeug zur Erfassung relevanter Aspekte und Beziehungen in diesem Bereich dar und trägt damit zur Bewusstseinsbildung in diesem Kontext bei. Darüber hinaus empfiehlt das Rahmenwerk ein Handlungsprinzip um die Performance von IoT Systemen im Rahmen der Nachhaltigkeit zu optimieren.
Der zentrale Beitrag dieser Arbeit besteht in der Bereitstellung des CCIS Framework, sowie der darin enthaltenen Informationen hinsichtlich der Aspekte und Beziehungen von IoT und Nachhaltigkeit.
Business Process Querying (BPQ) is a discipline in the field of Business Process Man- agement which helps experts to understand existing process models and accelerates the development of new ones. Its queries can fetch and merge these models, answer questions regarding the underlying process, and conduct compliance checking in return. Many languages have been deployed in this discipline but two language types are dominant: Logic-based languages use temporal logic to verify models as finite state machines whereas graph-based languages use pattern matching to retrieve subgraphs of model graphs directly. This thesis aims to map the features of both language types to features of the other to identify strengths and weaknesses. Exemplarily, the features of Computational Tree Logic (CTL) and The Diagramed Modeling Language (DMQL) are mapped to one another. CTL explores the valid state space and thus is better for behavioral querying. Lacking certain structural features and counting mechanisms it is not appropriate to query structural properties. In contrast, DMQL issues structural queries and its patterns can reconstruct any CTL formula. However, they do not always achieve exactly the same semantic: Patterns treat conditional flow as sequential flow by ignoring its conditions. As a result, retrieved mappings are invalid process execution sequences, i.e. false positives, in certain scenarios. DMQL can be used for behavioral querying if these are absent or acceptable. In conclusion, both language types have strengths and are specialized for different BPQ use cases but in certain scenarios graph-based languages can be applied to both. Integrating the evaluation of conditions would remove the need for logic-based languages in BPQ completely.
Tracking ist ein zentraler Bestandteil vieler moderner technischer Anwendungen, insbesondere in den Bereichen autonome Systeme und Augmented Reality. Für Tracking gibt es viele unterschiedliche Ansätze. Ein erst seit kurzem verfolgter ist die Verwendung von Neuronalen Netzen. Im Rahmen dieser Masterarbeit wird eine eine Anwendung erstellt, welche für das Tracking ein Neuronales Netz verwendet. Dazu gehört ebenfalls die Erstellung von Trainingsdaten, sowie die Erstellung des Neuronalen Netzes und dessen Training.
Anschließend wird die Verwendung von Neuronalen Netzen für Tracking analysiert und ausgewertet. Hierunter fallen verschiedene Aspekte. Es wird für eine unterschiedliche Anzahl an Freiheitsgraden geprüft wie gut das Tracking funktioniert und wie viel Performance dieser Ansatz kostet. Des Weiteren wird die Menge der benötigten Trainingsdaten untersucht, der Einfluss der Architektur des Netzwerks und wie wichtig das Vorhandensein von Tiefendaten für die Funktion des Trackings ist. Dies soll einen Einblick ermöglichen wie relevant dieser Ansatz für den Einsatz in zukünftigen Produkten sein könnte.
Enterprise collaboration platforms are increasingly gaining importance in organisations. Integrating groupware functionality and enterprise social software (ESS), they have substantially been transforming everyday work in organisations. While traditional collaboration systems have been studied in Computer Supported Cooperative Work (CSCW) for many years, the large-scale, infrastructural and heterogeneous nature of enterprise collaboration platforms remains uncharted. Enterprise collaboration platforms are embedded into organisations’ digital workplace and come with a high degree of complexity, ambiguity, and generativity. When introduced, they are empty shells with no pre-determined purposes of use. They afford interpretive flexibility, and thus are shaping and being shaped by and in their social context. Outcomes and benefits emerge and evolve over time in an open-ended process and as the digital platform is designed through use. In order to make the most of the platform and associated continuous digital transformation, organisations have to develop the necessary competencies and capabilities.
Extant literature on enterprise collaboration platforms has proliferated and provide valuable insights on diverse topics, such as implementation strategies, adoption hurdles, or collaboration use cases, however, they tend to disregard their evolvability and related multiple time frames and settings. Thus, this research aims to identify, investigate, and theorise the ways that enterprise collaboration platforms are changing over time and space and the ways that organisations build digital transformation capabilities. To address this research aim two different case study types are conducted: i) in-depth longitudinal qualitative case study, where case narratives and visualisations capturing hard-to-summarise complexities in the enterprise collaboration platform evolution are developed and ii) multiple-case studies to capture, investigate, and compare cross-case elements that contribute to the shaping of enterprise collaboration platforms in different medium-sized and large organisations from a range of industries. Empirical data is captured and investigated through a multi-method research design (incl. focus groups, surveys, in-depth interviews, literature reviews, qualitative content analysis, descriptive statistics) with shifting units of analysis. The findings reveal unique change routes with unanticipated outcomes and transformations, context-specific change strategies to deal with multiple challenges (e.g. GDPR, works council, developments in the technological field, competing systems, integration of blue-collar workers), co-existing platform uses, and various interacting actors from the immediate setting and broader context. The interpretation draws on information infrastructure (II) as a theoretical lens and related sociotechnical concepts and perspectives (incl. inscriptions, social worlds, biography of artefacts). Iteratively, a conceptual model of the building of digital transformation capabilities is developed, integrating the insights gained from the study of enterprise collaboration platform change and developed monitoring change tools (e.g. MoBeC framework). It assists researchers and practitioners in understanding the building of digital transformation capabilities from a theoretical and practical viewpoint and organisations implement the depicted knowledge in their unique digital transformation processes.
In recent years head mounted displays (HMD) and their abilities to create virtual realities comparable with the real world moved more into the focus of press coverage and consumers. The reason for this lies in constant improvements in available computing power, miniaturisation of components as well as the constantly shrinking power consumption. These trends originate in the general technical progress driven by advancements made in smartphone sector. This gives more people than ever access to the required components to create these virtual realities. However at the same time there is only limited research which uses the current generation of HMDs especially when comparing the virtual and real world against each other. The approach of this thesis is to look into the process of navigating both real and virtual spaces while using modern hardware and software. One of the key areas are the spatial and peripheral perception without which it would be difficult to navigate a given space. The influence of prior real and virtual experiences on these will be another key aspect. The final area of focus is the influence on the emotional state and how it compares to the real world. To research these influences a experiment using the Oculus Rift DK2 HMD will be held in which subjects will be guided through a real space as well as a virtual model of it. Data will be gather in a quantitative manner by using surveys. Finally, the findings will be discussed based on a statistical evaluation. During these tests the different perception of distances and room size will the compared and how they change based on the current reality. Furthermore, the influence of prior spatial activities both in the real and the virtual world will looked into. Lastly, it will be checked how real these virtual worlds are and if they are sufficiently sophisticated to trigger the same emotional responses as the real world.
This paper describes the robot Lisa used by team homer@UniKoblenz of the University of Koblenz Landau, Germany, for the participation at the RoboCup@Home 2017 in Nagoya, Japan. A special focus is put on novel system components and the open source contributions of our team. We have released packages for object recognition, a robot face including speech synthesis, mapping and navigation, speech recognition interface via android and a GUI. The packages are available (and new packages will be released) on
http://wiki.ros.org/agas-ros-pkg.
Six and Gimmler have identified concrete capabilities that enable users to use the Internet in a competent way. Their media competence model can be used for the didactical design of media usage in secondary schools. However, the special challenge of security awareness is not addressed by the model. In this paper, the important dimension of risk and risk assessment will be introduced into the model. This is especially relevant for the risk of the protection of personal data and privacy. This paper will apply the method of IT risk analysis in order to select those dimensions of the Six/Gimmler media competence model that are appropriate to describe privacy aware Internet usage. Privacy risk aware decisions for or against the Internet usage is made visible by the trust model of Mayer et al.. The privacy extension of the competence model will lead to a measurement of the existing privacy awareness in secondary schools, which, in turn, can serve as a didactically well-reasoned design of Informatics modules in secondary schools. This paper will provide the privacy-extended competence model, while empirical measurement and module design is planned for further research activities.
With global and distributed project teams being increasingly common Collaborative Project Management is becoming the prevalent paradigm for the work in most organisations. Software has for many years been one of the most used tools for supporting Project Management and with the focus on Collaborative Project Management and accompanied by the emergence of Enterprise Collaboration Systems (ECS), Collaborative Project Management Software (CPMS) is gaining increased attention. This thesis examines the capabilities of CPMS for the long-term management of information which not only includes the management of files within these systems, but the management of all types of digital business documents, particularly social business documents. Previous research shows that social content in collaboration software is often poorly managed which poses challenges to meeting performance and conformance objectives in a business. Based on literature research, requirements for the long-term management of information in CPMS are defined and 7 CPMS tools are analysed regarding the content they contain and the functionalities for the long-term management of this content they offer. The study shows that CPMS by and large are not able to meet the long-term information management needs of an organisation on their own and that only the tools geared towards enterprise customers have sufficient capabilities to support the implementation of an Enterprise Information Management strategy.
Diese Arbeit schlägt die Benutzung von MSR (Mining Software Repositories) Techniken zum Identifizieren von Software Entwicklern mit exklusiver Fachkenntnis zu spezifischen APIs und Programmierfachgebieten in Software Repositories vor. Ein versuchsweises Tool zum finden solcher “Islands of Knowledge” in Node.js Projekten wird präsentiert und in einer Fallstudie auf 180 npm packages angewandt. Dabei zeigt sich, dass jedes package im Durchschnitt 2,3 Islands of Knowledge hat, was dadurch erklärbar sein könnte, dass npm packages dazu tendieren nur einen einzelnen Hauptcontributor zu haben. In einer Umfrage werden die Verantwortlichen von 50 packages kontaktiert und nach ihrer Meinung zu den Ergebnissen des Tools gefragt. Zusammen mit deren Antworten berichtet diese Arbeit von den Erfahrungen, die mit dem versuchsweisen Tool gemacht wurden, und wie zukünftige Weiterentwicklungen noch bessere Aussagen über die Verteilung von Programmierfachwissen in Entwicklerteams machen könnten.