Fachbereich 8
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- Parteienkommunikation (2)
- Persönlichkeit (2)
- Sozialpsychologie (2)
- Adaptiver Test (1)
- Cognitive functions (1)
- Consumer behaviour (1)
- Diagnosekriterien (1)
- Digitalisation (1)
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- EP Wahl (1)
Harvesting Season?
(2022)
Efforts to induce customers to buy groceries through the Internet have existed for around twenty years. Early on, the market structures of the digital grocery trade were still strongly fragmented and poorly coordinated. Due to the technological advancement in the past decade, the digital purchase of groceries has become more attractive. The adoption rate of these services varies greatly between different regions. In Germany in particular, the digital grocery trade is stagnating at a comparatively low level. In this regard, this dissertation analyzes both the retail-side market structures and the expectations and obstacles of German consumers.
The year 2020 connotes a turning point for the online grocery trade, as daily routines such as grocery shopping were subject to strict regulations imparted at a governmental level in order to reduce COVID-19 infections. At the same time, despite this opportunity, the digital grocery trade has not yet established itself nationwide in Germany. This can be attributed to a lack of investments, but also to inadequate digitization measures. A stronger synchronization between the digital and stationary offer, better integration of digital food services at a regional level as well as adapted, target group-appropriate digital solutions for the efficient breakdown of usage barriers will benefit service usage. The importance of stable food chains and distribution channels was illustrated by the COVID-19 pandemic. Further research should help to develop the digital food trade into a stable and sustainable supplementation of the stationary store.
In Kooperation mit dem TÜV SÜD und 985 Führungskräften aus deutschen Unternehmen wurde erprobt, wie Service-Qualität im Rahmen einer Onlinebefragung gemessen werden kann. Es wurde untersucht, welche Komponenten Service-Qualität umfasst, und ein Rahmenmodell entwickelt, das die Zusammenhänge zwischen Service-Qualität, Kundenzufriedenheit und dem Erfolg von Organisationen beschreibt. Die theoretische Konzeption und Operationalisierung des Konstrukts wurde mittels konfirmatorischer Faktorenanalysen überprüft und bestätigt. Das Rahmenmodell der Studie wurde als Strukturgleichungsmodell formuliert und konnte ebenfalls empirisch bestätigt werden. Die Ergebnisse und deren Auswirkung auf die Weiterentwicklung der bestehenden wissenschaftlichen Theorien zu den Konstrukten Service-Qualität, Kundenzufriedenheit und Erfolg von Organisationen wurden kritisch diskutiert.
Zur Steigerung der Ökonomie des Verfahrens wurde ein adaptiver Test zur Erfassung von Service-Qualität entwickelt. Im Rahmen der probabilistischen Testtheorie wurde geprüft, welches Item Response-Modell die empirischen Daten gut beschreiben kann. Als Grundlage für den adaptiven Test wurden die Item-Parameter modellkonform bestimmt. In einer Simulationsstudie wurde untersucht, ob die Ergebnisse der Onlinebefragung sich bedeutsam von den Ergebnissen adaptiver Tests mit unterschiedlichen Konfigurationen unterscheiden. Der Vergleich der Konfigurationen, die sich darin unterschieden, wie der Personenparameter geschätzt wurde und nach welchem Algorithmus das nächste Test-Item gewählt wurde, zeigte, welche Konfigurationen eingesetzt werden können, um eine möglichst geringe Testlänge zu erzielen, ohne dabei bedeutsame Einbußen bei der Reliabilität und Validität der Messung in Kauf zu nehmen. Unter Berücksichtigung dieser Erkenntnisse wurde der Fragebogen zur Erfassung von Service-Qualität als computerbasierter adaptiver Test umgesetzt. Diese neue Erfassungsmethode wurde in der Praxis erprobt, und abschließend wurden Nützlichkeit, Ökonomie und mögliche Nachteile, die mit dieser Art des Testens verknüpft sind, diskutiert.
Dieses Dokument, detailierte Analyseergebnisse, den adaptiven Test zur Erfassung von Service-Qualität und weitere Begleitmaterialien finden Sie unter: https://promotion.creaval.de
The Stereotype Content Modell (SCM; Fiske et al., 2002) proposes two fundamental dimensions of social evaluation: Warmth, or the intentions of the target, and Competence, or the ability to enact these intentions. The practical applications of the SCM are very broad and have led to an assumption of universality of warmth and competence as fundamental dimensions of social evaluation.
This thesis has identified five mainly methodological shortcomings of the current SCM research and literature: (I) An insufficient initial scale development; (II) the usage of varying warmth and competence scales without sufficient scale property assessment in later research; (III) the dominant application of first-generation analytical approaches; (IV) the insufficient definition and empirical proof for the SCM’s assumption of universality; and (V) the limited application of the SCM for some social targets. These shortcomings were addressed in four article manuscripts strictly following open science recommendations.
Manuscript # 1 re-analysed published research using English SCM measures to investigate the measurement properties of the used warmth and competence scales. It reported the scales’ reliability, dimensionality and comparability across targets as well as the indicator-based parameter performance in a (multiple group) confirmatory factor analysis framework. The findings indicate that about two thirds of all re-analysed scales do not show the theoretically expected warmth and competence dimensionality. Moreover, only about eleven per cent allowed meaningful mean value comparisons between targets. Manuscript # 2 presents a replication of Manuscript # 1 in the national and language of German(y) generating virtually identical results as Manuscript # 1 did. Manuscript # 3 investigated the stereotype content of refugee subgroups in Germany. We showed that refugees was generally perceived unfavourably in terms of warmth and competence, but that the stereotype content varied based on the refugees’ geographic origin, religious affiliation, and flight motive. These results were generated using a reliability-corrected approach to compare mean values named alignment optimisation procedure. Manuscript # 4 developed and tested a high-performing SCM scale assessing occupational stereotypes a number of exploratory and confirmatory factor analyses.
We are living in a world where environmental crises come to a head. To curb aggravation of these problems, a socio-ecological transformation within society is needed, going along with human behavior change. How to encourage such behavior changes on an individual level is the core issue of this dissertation. It takes a closer look at the role of individuals as consumers resulting in purchase decisions with more or less harmful impact on the environment. By using the example of plastic pollution, it takes up a current environmental problem and focuses on an understudied behavioral response to this problem, namely reduction behavior. More concrete, this dissertation examines which psychological factors can encourage the mitigation of plastic packaging consumption. Plastic packaging accounts for the biggest amount of current plastic production and is associated with products of daily relevance. Despite growing awareness of plastic pollution in society, behavioral responses do not follow accordingly and plastic consumption is still very high. As habits are often a pitfall when implementing more resource-saving behavior, this dissertation further examines if periods of discontinuity can open a ’window of opportunity’ to break old habits and facilitate behavior change. Four manuscripts approach this matter from the gross to the subtle. Starting with a literature review, a summary of 187 studies addresses the topic of plastic pollution and human behavior from a societal-scientific perspective. Based on this, a cross-sectional study (N = 648) examines the deter-minants of plastic-free behavior intentions in the private-sphere and public-sphere by structural equation modeling. Two experimental studies in pre-post design build upon this, by integrating the determinants in intervention studies. In addition, it was evaluated if the intervention presented during Lent (N = 140) or an action month of ‘Plastic Free July’ (N = 366) can create a ‘window of opportunity’ to mitigate plastic packaging consumption. The literature review emphasized the need for research on behavioral solutions to reduce plastic consumption. The empirical results revealed moral and control beliefs to be the main determinants of reduction behavior. Furthermore, the time point of an intervention influenced the likelihood to try out the new behavior. The studies gave first evidence that a ‘window of opportunity’ can facilitate change towards pro-environmental behavior within the application field of plastic consumption. Theoretical and practical implications of creating the right opportunity for individuals to contribute to a socio-ecological transformation are finally discussed.
Schizophrenia is a chronic mental health disorder, which changes rapidly the life of the persons and their families, who suffer from it. It causes high biological and psychological vulnerability as well as cognitive, emotional and behavioral disorders. Nowadays, evidence-based pharmacotherapy and psychotherapy are available aiming the rehabilitation and recovery of individuals with schizophrenia. A democratic society is obliged to give these people the opportunity to have an access to those treatments.
The following three published studies present this dissertation thesis and have a common focus on the implementation of evidence-based psychotherapy in individuals with schizophrenia.
The first study evaluates the efficacy of the Integrated Psychological Therapy (IPT) in Greece, one of the most evaluated rehabilitation programs. IPT was compared to
Treatment as Usual (TAU) in a randomized controlled trial (RCT) with 48 individuals with schizophrenia. Significant effects favouring IPT were found in working memory,
in social perception, in negative symptoms, in general psychopathology and in insight. This study supports evidence for the efficacy of IPT in Greece.
The second study evaluates a second hypothesis, when IPT is more and less effective regarding treatment resistant schizophrenia (TRS) and non treatment resistant
schizophrenia (NTRS). It is a part of the first paper. Significant effects favouring NTRS were found for verbal memory, for symptoms, for functioning and quality of
life. Effect sizes showed superiority of NTRS in comparison to TRS. IPTTRS showed on the other side some significant improvements. This study presents the initial findings of a larger study to be conducted internationally for the first time.
The third study is a systematic review, which aims to evaluate the efficacy of Cognitive Behavioral Therapy (CBT), of Meta Cognitive Therapy (MCT), Metacognitive Training (MCTR), Metacognitive Reflection and Insight Therapy
(MERIT), of various Rehabilitation Programs and Recovery Programs in individuals with schizophrenia. 41 RCTs and 12 Case Studies were included. The above interventions are efficacious in the improvement of cognitions, symptoms, functional outcome, insight, self-esteem, comorbid disorders and metacognitive capacity.
The three studies provide insight regarding the importance of evidence-based psychotherapy in persons with schizophrenia leading to recovery and reintegration into
society. Future RCTs with larger samples and long-term follow up, combining evidence-based psychotherapies for individuals with schizophrenia need to be done.
In this thesis we examined the question whether personality traits of early child care workers influence process quality in preschool.
Research has shown that in educational settings such as preschool, pedagogical quality affects children’s developmental outcome (e.g. NICHD, 2002; Peisner-Feinberg et al., 1999). A substantial part of pedagogical quality known to be vital in this respect is the interaction between teacher and children (e.g., Tietze, 2008). Results of prior classroom research indicate that the teachers’ personality might be an important factor for good teacher-child-interaction (Mayr, 2011). Thus, personality traits might play a vital role for the interaction in preschool. Therefore, the aims of this thesis were to a) identify pivotal personality traits of child care workers, b) assess ideal levels of the identified personality traits and c) examine the relationship between pivotal personality traits and process quality. On that account, we conducted two requirement analyses and a video study. The results of these studies showed that subject matter experts (parents, child care workers, lecturers) partly agreed as to which personality traits are pivotal for child care workers. Furthermore, the experts showed high consensus with regard to the minimum, ideal and maximum personality trait profiles. Furthermore, child care workers whose profiles lay closer to the experts’ ideal also showed higher process quality. In addition, regression analyses showed that the child care workers’ levels of the Big Two (Communion and Agency) related significantly to their process quality.
The history of human kind is characterized by social conflict. Every conflict can be the starting point of social change or the escalation into more destructive forms. The social conflict in regard to rising numbers of refugees and their acceptance that arose in most host countries in 2015 already took on destructive forms – in Germany, right-wing extremists attacked refugee shelters and even killed multiple people, including political leaders who openly supported refugees. Thus, incompatible expectancies and values of different parts of the society led to violent action tendencies, which tremendously threaten intergroup relations. Psychological research has developed several interventions in past decades to improve intergroup relations, but they fall short, for example, when it comes to the inclusion of people with extreme attitudes and to precisely differentiate potential prosocial outcomes of the interventions. Thus, this dissertation aimed to a) develop psychological interventions, that could also be applied to people with more extreme attitudes, thereby putting a special emphasis on collecting a diverse sample; b) gain knowledge about target- and outcome specific effects: Who benefits from which intervention and how can specific prosocial actions be predicted in order to develop interventions that guide needs-based actions; and c) shed light on potential underlying mechanisms of the interventions.
The dissertation will be introduced by the socio-political background that motivated the line of research pursued, before providing an overview of the conceptualization of social conflicts and potential psychological inhibitors and catalyzers for conflict transformation. Based on past research on socio-psychological interventions and their limitations, the aims of the dissertation will be presented in more detail, followed by a short summary of each manuscript. Overall, the present thesis comprises four manuscripts that were summarized in the general discussion into a road map for social-psychological interventions to put them into a broader perspective. The road map aspires to provide recommendations for increasing – either approach-oriented or support-oriented actions – by the socio-psychological interventions for a variety of host society groups depending on their pre-existing attitude towards refugees.
A Paradoxical Intervention targeting central beliefs of people with negative attitudes towards refugees influenced inhibitory and catalyzing factors for conflict transformation over the course of three experiments – thereby providing an effective tool to establish approach-oriented action tendencies, such as the willingness to get in contact with refugees. Further, the dissertation presents a novel mechanism – namely Cognitive Flexibility – which could explain the Paradoxical Interventions’ effect of past research. By positively affecting a context-free mindset, the Paradoxical Intervention could impact more flexible thought processes in general, irrespective of the topic tackled in the Paradoxical Intervention itself. For people with rather positive attitudes addressing emotions may increase specific support-oriented action tendencies. The dissertation provides evidence of a positive relation between moral outrage and hierarchy-challenging actions, such as solidarity-based collective action, and sympathy with prosocial hierarchy-maintaining support-oriented actions, such as dependency-oriented helping. These exclusive relations between specific emotions and action intentions provide important implications for the theorizing of emotion-behavior relations, as well as for practical considerations. In addition, a diversity workshop conducted with future diplomats showed indirect effects on solidarity-based collective action via diversity perception and superordinate group identification, thereby extending past research by including action intentions and going beyond the focus on grassroot-initiatives by presenting an implementable intervention for future leaders in a real world context.
Taken together, this dissertation provides important insights for the development of socio-psychological interventions. By integrating a diverse sample, including members of institutions on meso- and macro-levels (non-governmental organizations and future politicians) of our society, this dissertation presents a unique multi-perspective of host society members on the social conflict of refugee acceptance and support. Thereby, this work contributes to theoretical and practical advancement of how social psychology can contribute not only to negative peace – by for example (indirectly) reducing support of violence against refugees – but also to positive peace – by for example investigating precursors of hierarchy-challenging actions that enable equal rights.
The scientific interest in nonsuicidal self-injury (NSSI) has increased in the last two decades. High prevalence and comorbidity rates, low quality of life and increased risk of suicidality highlight the importance of this research field. The present thesis focuses on intra- and interpersonal factors associated with the development and maintenance of NSSI.
The aim of study 1 was the examination of personality traits of adolescents with NSSI without Borderline Personality Disorder (NSSI-BPD), adolescents with NSSI and BPD (NSSI+BPD), clinical controls (CC) and nonclinical controls (NC). Results showed that adolescents with NSSI disorder scored significantly higher on novelty seeking and harm avoidance and lower on persistence, self-directedness, and cooperativeness than CC. In adolescents with NSSI+BPD this personality pattern was even more pronounced than in adolescents with NSSI-BPD.
Adolescents´ NSSI leads to distress that affects the whole family system, often resulting in conflicts and disrupted family communication and functioning. Parents report feelings of distress, insecurity and helplessness. Adolescents with NSSI report more parental criticism and control and less support than adolescents without NSSI. Study 2 investigated the parenting behavior in families of adolescents with NSSI. Adolescents with NSSI reported less maternal warmth and support than NC adolescents. Mothers of adolescents with NSSI showed higher psychopathology scores than NC mothers and less parental satisfaction than CC and NC mothers.
Siblings are also reported to suffer from changes in family dynamics. The aim of study 3 was to examine the sibling relationship quality of adolescents with NSSI, CC and NC. Siblings reported a wide range of negative emotional and familial consequences as a result of their sister´s NSSI. Siblings of adolescents with NSSI experienced significantly more coercion in the relationship with their sister compared to CC and NC siblings. Adolescents with NSSI reported significantly less warmth and empathy in the sibling relationship and higher rivalry scores between their siblings and themselves than NC adolescents. For both, adolescents with NSSI and their siblings, associations were found between sibling relationship quality and internalizing problems.
Study 4 aimed to further explore the family emotional climate. Therefore, the level of expressed emotion (EE) was assessed in adolescents with NSSI, CC, NC and their mothers. Parental high EE (HEE) is linked to adolescent NSSI, especially parental criticism seems to be strongly associated with NSSI. Previous research into NSSI and EE has focused on parental EE, however, the conceptualization of EE as a unidirectional construct from parent to child may present an incomplete picture. Therefore, the current study included both, adolescent and maternal EE. Adolescents in the NSSI and CC group more often met criteria for HEE than NC. Adolescents with NSSI exhibited significantly more covert criticism and critical tone toward their mothers than CC and NC. HEE of adolescents with NSSI was associated with a range of difficulties in emotion regulation. For the total sample, moderate concordance was found between adolescents and mothers EE-status.
The research presented in this thesis has important clinical implications. The differences in personality traits of adolescents with NSSI with and without BPD underline the need for a dimensional personality assessment as well as specific treatment programs for adolescents with NSSI-BPD. Problems within the family are frequent triggers for NSSI. Therefore, interventions for adolescents with NSSI should include both, the improvement of emotion regulation and family interaction and communication. Along with the reduction of negative relationship aspects, psychotherapy should also focus on the enhancement of positive relationship quality. The emotional burden of family members stresses the need for emotional and practical support for parents and siblings.
Die vorliegende Dissertation beschäftigt sich mit euroskeptischen Äußerungen in der Parteienkommunikation und der Medienberichterstattung im Vorfeld der Europawahl 2014. Die Arbeit verwendet ein akteurszentriertes Forschungsdesign, welches eine differenzierte Betrachtung der öffentlichen Debatte europäischer Themen erlaubt. Die Analyse deckt auf, welche nationalen Parteien euroskeptische Positionen vertreten und inwiefern diese Einzug in die mediale Berichterstattung finden. Auch die Positionierung der Medien selbst wird durch die Untersuchung meinungsbezogener Artikel berücksichtigt. Die den Studien zu Grunde liegende Konzeptualisierung des Euroskeptizismus-Begriff umfasst neben globalen und konkreten negativen Bewertungen der EU auch die Zuschreibung von Problemverantwortung als weitere Spielart euroskeptischer Äußerungen. Die Arbeit nimmt weiterhin eine international vergleichende Perspektive ein, um den Einfluss nationaler Kontextfaktoren auf die Verbreitung euroskeptischer Positionen aufzuzeigen.
Die Ergebnisse der Analyse decken zunächst auf, dass das Vorhandensein erstarkender euroskeptischer Oppositionsparteien nicht zwangsläufig zu einer Politisierung der europäischen Debatte führt, da sich die europhilen Mainstream-Parteien verschiedener Strategien zur Vermeidung einer solchen Kontroversen bedienen. Die Analysen ergeben weiterhin, dass europhile Regierungsparteien zwar mehrheitlich vor konkreten negativen Bewertungen der EU zurückschrecken, diese aber in Bezug auf die europäische Finanzkrise vorwiegend als Verursacher von Problemlagen skizzieren. Letztlich verdeutlichen die Ergebnisse, dass die mediale Berichterstattung zu Themen mit EU-Bezug eine starke Synchronizität zwischen Nachrichten- und Meinungsteil aufzeigt. Dies gilt sowohl in Bezug auf die geäußerten Bewertungen zur Europäischen Union als auch hinsichtlich der Darstellung von Verantwortlichkeit.
This dissertation deals with the opportunities and restrictions that parties face in an election campaign at the supranational level of the EU. Using communication science concepts of agenda-setting (focus: media) and agenda-building (focus: political parties), the first part of the study is based on the election campaign for the European Parliament (EP) in 2014. It analyses to what extent political parties put the EU on the agenda. Second, it is examined whether parties have used their structural advantage of being able to influence the media agenda at the supranational level during the election campaign in the context of the EP election campaign. Third, it is examined whether parties can gain an advantage for the visibility of their campaigns by rejecting EU integration and the associated conflictual communication. Fourth and final, it will be explored whether agenda-building can influence the rankings of specific policy issues on the media agenda in the European context.
First, the analyses show that a European political focus of election campaign communication can no longer be found only on the part of the small (eurosceptic) parties. Second, parties have a good chance of being present in media coverage if the they pursue a European political focus in their campaign communication. Third, a negative tone in party communication turns out not to be decisive for the parties' visibility in the election campaign. Fourth, a clear positioning on political issues also prepares parties for restrictions of the further development of a European thematic agenda. After a discussion of these results, the paper concludes with an assessment of the analysis limitations and an outlook on further research approaches.