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Regarding the rapidly growing amount of data produced every year and the increasing acceptance of Enterprise 2.0 enterprises have to care about the management of their data more and more. Content created and stored in an uncoordinated manner can lead to data-silos (Williams & Hardy 2011, p.57), which result in long search times, inaccessible data and in consequence monetary losses. The "expanding digital universe" forces enterprises to develop new archiving solutions and records management policies (Gantz et al. 2007, p.13). Enterprise Content Management (ECM) is the research field that deals with these challenges. It is placed in the scientific context of Enterprise Information Management. This thesis aims to find out to what extent current Enterprise Content Management Systems (ECMS) support these new requirements, especially concerning the archiving of Enterprise 2.0 data. For this purpose, three scenarios were created to evaluate two different kinds of ECMS (one Open Source - and one proprietary system) chosen on the basis of a short marketrnresearch. The application of the scenarios reveals that the system vendors actually face the industry- concerns: both tools provide functionality for the archiving of data arising from online collaboration and also business records management capabilities but the integration of those topics is not, or is only inconsistently solved. At this point new questions - such as, "Which datarngenerated in an Enterprise 2.0 is worth being a record?" - arise and should be examined in future research.
This research examines information audit methodologies and information capturing methods for enterprise social software which are an elementary part of the audit process. Information auditing is lacking of a standardized definition and methodology because the scope of the audit process is diversified and dependent on the organization undertaking the audit. The benefits of information auditing and potential challenges of Enterprise 2.0 the audit can overcome are comprehensive and provide a major incentive for managers to conduct an audit. Information asset registers as a starting point for information auditing are not specifically focusing on social software assets. Therefore this research pro-ject combines asset registers from different areas to create a new register suitable for the requirements of Enterprise 2.0. The necssary adaptations caused by the new character of the assets are minor. The case study applying the asset register for the first time however reveals several problematic areas for information auditors completing the register. Rounding up the thesis a template is developed for setting up new work spaces on enterprise social software systems with appropriate metadata taking into account the meaningful metadata discovered in the asset register.