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Institute
Public electronic procurement (eProcurement), here electronic sourcing (eSourcing) in particular, is almost certainly on the agenda when eGovernment experts meet. Not surprisingly is eProcurement the first high-impact service to be addressed in the European Union- recent Action Plan. This is mainly dedicated to the fact that public procurement makes out almost 20% of Europe- GDP and therefore holds a huge saving potential. To some extent this potential lies in the common European market, since effective cross-boarder eSourcing solutions can open many doors, both for buyers and suppliers. To achieve this, systems and processes and tools, need to be adoptable, transferable as well as be able to communicate with each other. In one word, they need to be interoperable. In many relevant domains, interoperability has reached a very positive level, standards have been established, workflows been put in place. In other domains however, there is still a long road ahead. As a consequence it is crucial to define requirements for such interoperable eSourcing systems and to identify the progress in research and practice.
Concept for a Knowledge Base on ICT for Governance and Policy Modelling regarding eGovPoliNet
(2013)
Abstract The EU project eGovPoliNet is engaged in research and development in the field of information and communication technologies (ICT) for governance and policy modelling. Numerous communities pursue similar goals in this field of IT-based, strategic decision making and simulation of social problem areas. Though, the existing research approaches and results so far are quite fragmented. The aim of eGovPoliNet is to overcome the fragmentation across disciplines and to establish an international, open dialogue by fostering the cooperation between research and practice. This dialogue will advance the discussion and development of various problem areas with the help of researchers from different disciplines, who share knowledge, expertise and best practice supporting policy analysis, modelling and governance. To support this dialogue, eGovPoliNet will provide a knowledge base, which's conceptual development is the subject of this thesis. The knowledge base is to be filled with content from the area of ICT for strategic decision making and social simulation, such as publications, ICT solutions and project descriptions. This content needs to be structured, organised and managed in a way, so that it generates added value and the knowledge base is used as source of accumulated knowledge, which consolidates the previously fragmented research and development results in a central location.
The aim of this thesis is the development of a concept for a knowledge base, which provides the structure and the necessary functionalities to gather and process knowledge concerning ICT solutions for governance and policy modelling. This knowledge needs to be made available to users and thereby motivate them to contribute to the development and maintenance of the knowledge base.
The internet is becoming more and more important in daily life. Fundamental changes can be observed in the private sector as well as in the public sector. In the course of this, active involvement of citizens in planning political procedures is more and more supported electronically. The expectations culminate in the assumption that information and communication technology (ICT) can enhance civic participation and reduce disenchantment with politics. Out of these expectations, a lot of eparticipation projects were initiated in Germany. Initiatives were established, e.g. the "Initiative eParticipation", which gave many incentives of electronic participation for policy and administration in order to strengthen decision-making processes with internet supported participation practices. This thesis consists of two major parts. In the first part, definitions of the essential terms are presented. The position of e-participation within the dimension of ebusiness is pointed out. In order to explain e-participation, basics of the classical offline participation are delivered. It will be shown that a change is in progress, not only because of the deployment of ICT. Subsequently, a framework to characterize eparticipation is presented. The European Union is encouraging the implementation of e-participation. So, the city of Koblenz should be no exception. But what is the current situation in Koblenz? To provide an answer to this question, the status quo was examined with the help of a survey among the citizens of Koblenz, which was developed, conducted and evaluated. This is the second major part of this thesis.
The provision of electronic participation services (e-participation) is a complex socio-technical undertaking that needs comprehensive design and implementation strategies. E-participation service providers, in the most cases administrations and governments, struggle with changing requirements that demand more transparency, better connectivity and increased collaboration among different actors. At the same time, less staff are available. As a result, recent research assesses only a minority of e-participation services as successful. The challenge is that the e-participation domain lacks comprehensive approaches to design and implement (e-)participation services. Enterprise Architecture (EA) frameworks have evolved in information systems research as an approach to guide the development of complex socio-technical systems. This approach can guide the design and implementation services, if the collection of organisations with the commonly held goal to provide participation services is understood as an E Participation Enterprise (EE). However, research & practice in the e participation domain has not yet exploited EA frameworks. Consequently, the problem scope that motivates this dissertation is the existing gap in research to deploy EA frameworks in e participation design and implementation. The research question that drives this research is: What methodical and technical guides do architecture frameworks provide that can be used to design and implement better and successful e participation?
This dissertation presents a literature study showing that existing approaches have not covered yet the challenges of comprehensive e participation design and implementation. Accordingly, the research moves on to investigate established EA frameworks such as the Zachman Framework, TOGAF, the DoDAF, the FEA, the ARIS, and the ArchiMate for their use. While the application of these frameworks in e participation design and implementation is possible, an integrated approach is lacking so far. The synthesis of literature review and practical insights in design and implementation of e participation services from four projects show the challenges of adapting architecture frameworks for this domain. However, the research shows also the potential of a combination of the different approaches. Consequently, the research moves on to develop the E-Participation Architecture Framework (EPART-Framework). Therefore, the dissertation applies design science research including literature review and action research. Two independent settings test an initial EPART-Framework version. The results yield into the EPART-Framework presented in this dissertation.
The EPART-Framework comprises of the EPART-Metamodel with six EPART-Viewpoints, which frame the stakeholder concerns: the Participation Scope, the Participant Viewpoint, the Participation Viewpoint, the Data & Information Viewpoint, the E-participation Viewpoint, and Implementation & Governance Viewpoint. The EPART-Method supports the stakeholders to design the EE and implement e participation and stores its output in an architecture description and a solution repository. It consists of five consecutive phases accompanied by requirements management: Initiation, Design, Implementation and Preparation, Participation, and Evaluation. The EPART-Framework fills the gap between the e participation domain and the enterprise architecture framework domain. The evaluation gives reasonable evidence that the framework is a valuable addition in academia and in practice to improve e-participation design and implementation. The same time, it shows opportunities for future research to extend and advance the framework.