000 Informatik, Informationswissenschaft, allgemeine Werke
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This thesis proposes the use of MSR (Mining Software Repositories) techniques to identify software developers with exclusive expertise about specific APIs and programming domains in software repositories. A pilot Tool for finding such
“Islands of Knowledge” in Node.js projects is presented and applied in a case study to the 180 most popular npm packages. It is found that on average each package has 2.3 Islands of Knowledge, which is possibly explained by the finding that npm packages tend to have only one main contributor. In a survey, the maintainers of 50 packages are contacted and asked for opinions on the results produced by the Tool. Together with their responses, this thesis reports on experiences made with the pilot Tool and how future iterations could produce even more accurate statements about programming expertise distribution in developer teams.
With global and distributed project teams being increasingly common Collaborative Project Management is becoming the prevalent paradigm for the work in most organisations. Software has for many years been one of the most used tools for supporting Project Management and with the focus on Collaborative Project Management and accompanied by the emergence of Enterprise Collaboration Systems (ECS), Collaborative Project Management Software (CPMS) is gaining increased attention. This thesis examines the capabilities of CPMS for the long-term management of information which not only includes the management of files within these systems, but the management of all types of digital business documents, particularly social business documents. Previous research shows that social content in collaboration software is often poorly managed which poses challenges to meeting performance and conformance objectives in a business. Based on literature research, requirements for the long-term management of information in CPMS are defined and 7 CPMS tools are analysed regarding the content they contain and the functionalities for the long-term management of this content they offer. The study shows that CPMS by and large are not able to meet the long-term information management needs of an organisation on their own and that only the tools geared towards enterprise customers have sufficient capabilities to support the implementation of an Enterprise Information Management strategy.