The literature contains very few publications on the application of Process Mining methods for the analysis of event logs in Enterprise Collaboration Systems (ECS). This is not surprising because the analysis of digital support for collaborative work is extremely intricate due to various challenges relating to a lack of data access, poor data quality, unstructured processes and a lack of descriptive models. This article reports on the findings from an Action Design Research (ADR) project. The ADR team had access to a large instance of an operational ECS with more than 3000 users. The event log contains several million entries. Together with the platform’s operating team, intensive research was carried out over a period of six years on ways of analysing user activities on the platform. Several cycles were run to develop new methods and computational techniques to decipher the event logs and meaningfully describe the processes recorded in them. Thanks to the close collaboration between the researchers and the operators of the collaboration platform, it was possible to compare the real-world processes carried out in the platform with the processes discovered using a novel method for Social Process Mining (SPM). The result is a pattern analysis that discovers patterns in processes that have a high degree of correspondence with the real-world scenes of collaborative work. The research work has now reached a point where other software products are included (multi-system analysis) and a catalogue of collaborative work situations (scenes) has been developed to describe the process patterns that result from the Process Mining and graph-based analysis techniques.

This paper describes the robots TIAGo and Lisa used by team homer@UniKoblenz of the University of Koblenz-Landau, Germany, for the participation at the RoboCup@Home 2019 in Sydney, Australia. We ended up first at RoboCup@Home 2019 in the Open Platform League and won the competition in our league now three times in a row (four times in total) which makes our team the most successful in RoboCup@Home. We demonstrated approaches for learning from demonstration, touch enforcing manipulation and autonomous semantic exploration in the finals. A special focus is put on novel system components and the open source contributions of our team. We have released packages for object recognition, a robot face including speech synthesis, mapping and navigation, speech recognition interface, gesture recognition and imitation learning. The packages are available (and new packages will be released) on http://homer.uni-koblenz.de.

This paper describes the robots TIAGo and Lisa used by team homer@UniKoblenz of the University of Koblenz-Landau, Germany, for the participation at the RoboCup@Home 2018 in Montreal, Canada. Further this paper serves as qualification material for the RoboCup-@Home participation in 2018. A special focus is put on novel system components and the open source contributions of our team. This year the team from Koblenz won the biggest annual scientianc robot competition in Montreal in the RoboCup@Home Open Platform track for the third time and also won the RoboCup@Home German Open for the second time. As a research highlight a novel symbolic imitation learning approach was demonstrated during the annals. The TIAGo robotic research platform was used for the first time by the team. We have released packages for object recognition, a robot face including speech synthesis, mapping and navigation, speech recognition interface via android and a GUI. The packages are available (and new packages will be released) on http://wiki.ros.org/agas-ros-pkg. Further information can be found on our project page http://homer.uni-koblenz.de.

This paper describes the robot Lisa used by team homer@UniKoblenz of the University of Koblenz Landau, Germany, for the participation at the RoboCup@Home 2017 in Nagoya, Japan. A special focus is put on novel system components and the open source contributions of our team. We have released packages for object recognition, a robot face including speech synthesis, mapping and navigation, speech recognition interface via android and a GUI. The packages are available (and new packages will be released) on http://wiki.ros.org/agas-ros-pkg.

Emotions in the digital world gain more and more importance by the accelerating digitalization of recent years. In everyday life as well as professional and educational environments, the use of media is almost inescapable. This work takes a closer look to the still relatively unknown topic, “Digital Happiness“. In the literature emotions in the digital world are studied increasingly, but concerning the topic of “Digital Happiness” there are not many insights. In this research the differences between communicating emotions through digital media and face-to-face communications, as well as their impacts, are investigated. The perception and expression of emotions in the real and digital world are considered. Furthermore, a first definition of “Digital Happiness” and a model with the associated determinants that influence “Digital Happiness” is developed. To achieve these goals, a literature analysis by the method of Webster & Watson (2002) is performed. Therefore, 15 articles are selected and analyzed in more detail to illustrate the current state of research. These articles are organized into a concept matrix. In addition, special phenomena, such as Quantified Self, are closely considered in order to determine other factors. Based on the literature analysis, a qualitative study by the method of Mayring (2014) is performed. It is developed into an interview guideline that serves as the basis for the investigation of the established determinants of the literature analysis. This is confirmed or refuted by 30 interviews with users of information and communication technologies. With the help of the interviews, a large part of the determinants in the literature can be confirmed. Moreover, some new determinants are identified. These results are included into the final model. This model provides a basis for further research in the field of “Digital Happiness“. Finally, different implications for research and practice are found, which reveal the need of further research.