Arbeitsberichte, FB Informatik
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Erscheinungsjahr
- 2011 (2) (entfernen)
Schlagworte
- business process management (1)
- knowledge work (1)
- mobile application (1)
- mobile facets (1)
- mobile phone (1)
- ontology (1)
- social media (1)
Institut
- Institute for Web Science and Technologies (2) (entfernen)
2011,7
We present the user-centered, iterative design of Mobile Facets, a mobile application for the faceted search and exploration of a large, multi-dimensional data set of social media on a touchscreen mobile phone. Mobile Facets provides retrieval of resources such as places, persons, organizations, and events from an integration of different open social media sources and professional content sources, namely Wikipedia, Eventful, Upcoming, geo-located Flickr photos, and GeoNames. The data is queried live from the data sources. Thus, in contrast to other approaches we do not know in advance the number and type of facets and data items the Mobile Facets application receives in a specific contextual situation. While developingrnMobile Facets, we have continuously evaluated it with a small group of fifive users. We have conducted a task-based, formative evaluation of the fifinal prototype with 12 subjects to show the applicability and usability of our approach for faceted search and exploration on a touchscreen mobile phone.
2011,10
Expert-driven business process management is an established means for improving efficiency of organizational knowledge work. Implicit procedural knowledge in the organization is made explicit by defining processes. This approach is not applicable to individual knowledge work due to its high complexity and variability. However, without explicitly described processes there is no analysis and efficient communication of best practices of individual knowledge work within the organization. In addition, the activities of the individual knowledge work cannot be synchronized with the activities in the organizational knowledge work.rnrnSolution to this problem is the semantic integration of individual knowledgernwork and organizational knowledge work by means of the patternbased core ontology strukt. The ontology allows for defining and managing the dynamic tasks of individual knowledge work in a formal way and to synchronize them with organizational business processes. Using the strukt ontology, we have implemented a prototype application for knowledge workers and have evaluated it at the use case of an architectural fifirm conducting construction projects.