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In the age of Web 2.0 the internet as a platform to provide services or sell goods gained more attention in companies. Especially for customer support customer forums can be a useful tool for companies. By providing customer forums, companies can reduce their support costs dramatically. Nevertheless, it is often difficult for companies to measure the success of customer forums. In the research literature the determinants of success of customer forums have seldom been studied. The purpose of this bachelor thesis is to fill this research gap by applying the model of Lin and Lee to measure the success of online-communities on customer forums. In addition, metrics for measuring the success of this model are discussed. The discussion of this topic leads to the conclusion that the model of Lin and Lee is mostly applicable for customer forums, and provides a useful approach to measuring suc-cess both in theory and in practice. This could be demonstrated by the example of the 1&1 customer forum. The metrics that were found in the theoretical part were quite relevant in practice. Nevertheless, future research should focus more on monetary indicators to also make success of customer forums financially assessable.
In the last few years, information technology experienced a great increase. People and Enterprises are able to exchange information through the development of the Web 2.0 to the Social Web. Social Networks like Facebook or Xing, blogs from known and unknown people or the many discussion forums are common platforms where people have the opportunity to share and exchange information. Enterprises and people have to accept this fact and development. The reputation is also influenced by the overabundance of information. The result of this development is the digital reputation, which extend the entire reputation. Everyone who is looking for an order or a job can assume that his orrnher name will be "googled", whether he or she is a part of an internet branch or not. Every information is available through search engines. Just a quick look at the Facebook or Xing profile is needed to get a brief impression of someone. The communications expert Klaus Eck said that someone who takes the internet seriously will get a benefit for the development of his digital reputation. This research work will show you through a self made questionnaire what is seen as positive and negative influences on the reputation in Social Networks and how the digital reputation impacts the entire reputation.
The animation of models has become an important part in different areas of everyday life. It is a demanding task for computer graphics to generate
a natural deformation of organic models. Skinning is a common method to animate models without animating each vertex individually. The skin of the model deforms automatically by manipulating individual bones of a skeleton.
This bachelor thesis deals with the most common algorithm, linear blend skinning and aims to find some optimizations regarding the visual effect
and performance. Additionally it presents certain instancing methods which are combined with the skinning methods in the application to show the advantages and disadvantages of the latter.
New techniques concerning the automatic identification of objects (Auto-ID) show unique potential for being used in the economy. This paper focuses on the technology of Radio Frequency Identification (RFID) and examines its uses and potentials regarding selected economic sectors. In the course of this paper, RFID will be directly compared to the bar code, the currently most prevalent system for object identification in the economy. To this end, the different basic modes of operation of both technologies will be introduced, and differences between their technical realizations will be brought to light. Moreover, this paper distinguishes and evaluates both technologies with regards to their potential use in three different branches of industry. Their differentiation provides the basis for determining and evaluating the RFID technology- probability of replacing the bar code in the consumer goods sector, the logistic sector, and the pharmaceutic sector.
Entscheidungsverhalten unter Unsicherheit mit Berücksichtigung von Persönlichkeitseigenschaften
(2014)
The subject of this Bachelor Thesis is the research of decision-making in consideration of personal characteristics. One part of this thesis should analyze the uncertainty and the risk of decision-making and explain which differences a decision-maker is faced with. The other part should compare different groups of people and point out that these groups are faced with different problems in their decision making process. The differences in these groups are based on demographical and personal characteristics, such as the type of profession or the level of knowledge. The conclusion of this paper is to assign different types of heuristics, logics, theories and other decision-supporting tools to the different groups of people.
This thesis imparts a general view of the mechanics and implementation of latest voxelization strategies using the GPU. In addition to established voxelization procedures using the rasterization pipeline, new possibilities arising from GPGPU programming are examined. On the basis of the programming language C++ and the graphics library OpenGL the implementation of several methods is explained. The methods are compared in terms of performance and quality of the resulting voxelization and are evaluated critically with regards to possible use cases. Furthermore, two exemplary applications are detailed that use a voxelized scene in such a way that the augmentation of established techniques of real time graphics are facilitated. To this end, the concepts and the implementations of Transmittance Shadow Mapping and of Reflective Shadow Mapping utilizing a voxel based ambient occlusion effect is explained. Finally, the prolonging relevance of voxelization is put into prospect, by addressing latest research and further enhancements and applications of the presented methods.
Meine Bachelorarbeit ist als Fortsetzung und Weiterentwicklung der Studienarbeit "Erstellung einer HTML 5-basierten Lernoberflache zur Unterstützung der Zielgruppe der AnfängerInnen für das Softwareprogramm CrypTool 2" von Liane Syre, eingereicht am 13.08.2013 an der Universität Koblenz-Landau, konzipiert. Die Inhalte ihrer Studienarbeit dienen somit als Grundlage für die hier vorliegende Bachelorarbeit.
Ich habe im Rahmen meiner Bachelorarbeit einen Prototyp eines teilweise automatisierten Lerntagebuchs entwickelt, welchen ich im Folgenden Vorstellen mochte. Außerdem stelle ich meine ebenfalls eigenständig konzipierte LearnCrypTo-Homepage in dieser Arbeit vor.
Nach einer Einleitung in die Thematik (Kapitel 2) folgt eine Literaturstudie zu Serious Games als Teilbereich des Media-based Learning (Kapitel 3), in welchem auch explizit auf die Führung eines Lerntagebuches und didaktische Konzepte eingegangen wird.
Es folgt eine Beschreibung wichtiger Aspekte bei der Erstellung einer Lernsoftware und gehe im Kontext der Serious Games noch mal auf die Spielerstellung ein (Kapitel 4).
Da meine Bachelorarbeit vor allem darauf ausgerichtet ist, CrypTool 2 AnfängerInnen nahe zu bringen, erläutere ich sodann die für benannte Zielgruppe wichtigsten Funktionen von CrypTool 2 (Kapitel 5).
Dann gehe ich naher auf Inhalt und Aufbau meiner eigens erstellten LearnCrypTo-Homepage ein (Kapitel 6).
Ich erläutere gegen Schluss meiner Arbeit ausgewählte technische Aspekte (Kapitel 7).
In einem abschließenden Fazit versuche ich, die Ergebnisse meiner Arbeit zu bewerten und wage einen kleinen Ausblick (Kapitel 8).
Im Verlaufe der Arbeit wird vermehrt mit einer hauptsachlich englischen Terminologie gearbeitet. Um Missverständnissen vorzubeugen werde ich die englischen Begriffe bei ihrer ersten Verwendung in meiner Arbeit ins Deutsche übersetzen und im Folgenden dann weiter mit der englischen Bezeichnung arbeiten.
Um Lesbarkeit zu fordern benutze ich in meiner Arbeit das generische Maskulinum.
Tiny waves driven by wind, shallow, long waves, head overlapping sea, all of these waves occur in every ocean and even in small lakes. The surface of water is one of the most versatile phenomenas of nature. Not only the movement of waves, but also the reflection of sky, sun and coastline makes the surface of water unique. Exactly this complexity is what brings its own challenges to the simulation of water surfaces. That is why simulation of water occupies mathematicians with a challenge for nearly 400 years now.
In the last fifty years this challenge has more and more shifted to computer science. Computer graphic designers have tried to visualise water in a realistic manner for centuries. Science in this field expends from simple noise filters to mathematically complex solutions like Fourier Transformation.
In the following work historical background of todays wave theories, as well as mathematical fundamentals are given. The focus of this work is set on the implementation of these methods in OpenGL 3.3.
Erweiterung der Konzeption und Implementierung einer Screening Applikation für mobile Endgeräte
(2014)
In this bachelor thesis an existing generic concept and an existing prototype for a smartphone application to record, monitor and document physical symptoms or observations of the human body are being extended. The existing funktionalities are being complemented by analysis of the previous Prototype. The concept and its Function modules, which are implemented in the existing prototype for the mobile platform Android, are being extended based on their analysed weaknesses. The resulting prototype and generic concept are evaluated and optimizations and extensions are being collected for further projects.
In this thesis, the methods of a feasibility study are applied to analyze whether or not the foundation of an academic based startup focusing on IT-consulting is possible. For this purpose the concept of consulting, the demand for the offering of consulting services as well as the relevant market are analyzed. Furthermore, empirical research through face-to-face interviews with IT-companies located in the region of Koblenz is utilized in order to gain further insight about the feasibility of said business venture. The result of the research is to be presented in a concrete recommendation for further actions.