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Institut
- Fachbereich 4 (132) (entfernen)
Integration von CRM-Systemen mit Kollaborations-Systemen am Beispiel von DocHouse und Lotus Quickr
(2012)
Der vorliegende Arbeitsbericht "Integration von CRM-Systemen mit Kollaborations-Systemen am Beispiel von DocHouse/ BRM und IBM Lotus Quickr" ist Ergebnis einer studentischen Projektarbeit. Ziel des Projekts war es Integrationsszenarien zwischen einem CRM-System und einem Kollaborati-onssystem zu erarbeiten und eine prototypische Schnittstelle mit entsprechender Funktion zwischen den Systemen DocHouse/ BRM und IBM Lotus Quickr zu implementieren.
Ein besonderer Dank geht in diesem Zusammenhang an Herr Wolfgang Brugger (Geschäftsführer der DocHouse GmbH), der die Idee einer solchen Entwicklung hatte und die FG BAS mit deren Durchführung betraute. Die Erstellung des Konzepts und des Prototyps wurde vom Winter 2010 bis Sommer 2011 von den Studenten Björn Lilge, Ludwig Paulsen, Marco Wolf, Markus Aldenhövel, Martin Surrey und Mike Reuthers im Rahmen ihres Projektpraktikums durchgeführt. Das Projektteam wurde bei der Konzeption und Implementierung inhaltlich und organisatorisch von Dipl.-Wirt.-Inform. Roland Diehl betreut.
Die vorliegende Fallstudie entstand als Untersuchungsobjekt zu einer Bachelorarbeit und wurde nach der eXperience Fallstudienmethodik erstellt. Ziel der Bachelorarbeit war die Identifizierung von Nutzenaspekten in diesem konkreten Fall. Im Anwenderunternehmen DOCHOUSE wurde hier eine Schnittstelle zwischen dem internen CRM-System und einem kollaborativen System für den externen Zugriff eingeführt.
Ein besonderer Dank geht in diesem Zusammenhang an Herr Wolfgang Brugger (Geschäftsführer DOCHOUSE GmbH), der die Erstellung der Fallstudie motiviert hat und die FG BAS mit deren Durchführung betraute. Die Fallstudie wurde im Winter 2011 von dem Studenten Martin Surrey und Roland Diehl, wissenschaftlicher Mitarbeiter der Forschungsgruppe, erhoben.
In this paper, we compare two approaches for exploring large,rnhierarchical data spaces of social media data on mobile devicesrnusing facets. While the first approach arranges thernfacets in a 3x3 grid, the second approach makes use of arnscrollable list of facets for exploring the data. We have conductedrna between-group experiment of the two approachesrnwith 24 subjects (20 male, 4 female) executing the same set ofrntasks of typical mobile users" information needs. The resultsrnshow that the grid-based approach requires significantly morernclicks, but subjects need less time for completing the tasks.rnFurthermore, it shows that the additional clicks do not hamperrnthe subjects" satisfaction. Thus, the results suggest thatrnthe grid-based approach is a better choice for faceted searchrnon touchscreen mobile devices. To the best of our knowledge,rnsuch a summative evaluation of different approaches for facetedrnsearch on mobile devices has not been done so far.
Cloud Computing is a topic that has gained momentum in the last years. Current studies show that an increasing number of companies is evaluating the promised advantages and considering making use of cloud services. In this paper we investigate the phenomenon of cloud computing and its importance for the operation of ERP systems. We argue that the phenomenon of cloud computing could lead to a decisive change in the way business software is deployed in companies. Our reference framework contains three levels (IaaS, PaaS, SaaS) and clarifies the meaning of public, private and hybrid clouds. The three levels of cloud computing and their impact on ERP systems operation are discussed. From the literature we identify areas for future research and propose a research agenda.
This paper describes results of the simulation of social objects, the dependence of schoolchildren's professional abilities on their personal characteristics. The simulation tool is the artificial neural network (ANN) technology. Results of a comparison of the time expense for training the ANN and for calculating the weight coefficients with serial and parallel algorithms, respectively, are presented.
An estimation of the number of multiplication and addition operations for training artififfcial neural networks by means of consecutive and parallel algorithms on a computer cluster is carried out. The evaluation of the efficiency of these algorithms is developed. The multilayer perceptron, the Volterra network and the cascade-correlation network are used as structures of artififfcial neural networks. Different methods of non-linear programming such as gradient and non-gradient methods are used for the calculation of the weight coefficients.
This paper describes a parallel algorithm for selecting activation functionsrnof an artifcial network. For checking the efficiency of this algorithm a count of multiplicative and additive operations is used.
In diesem Arbeitsbericht werden zuvor nicht identifizierte Bedrohungen bezüglich des Wahlgeheimnisses des in [BKG11] vorgeschlagenen Konzeptes zur Authentifizierung von Wählern bei elektronischen Wahlen mittels des neuen Personalausweises aufgezeigt. Überdies wird mit der Einführung einer zwischengelagerten Anonymisierungsschicht eine Lösung vorgeschlagen, wie eben diese Bedrohungen abgewehrt werden können.
Expert-driven business process management is an established means for improving efficiency of organizational knowledge work. Implicit procedural knowledge in the organization is made explicit by defining processes. This approach is not applicable to individual knowledge work due to its high complexity and variability. However, without explicitly described processes there is no analysis and efficient communication of best practices of individual knowledge work within the organization. In addition, the activities of the individual knowledge work cannot be synchronized with the activities in the organizational knowledge work.rnrnSolution to this problem is the semantic integration of individual knowledgernwork and organizational knowledge work by means of the patternbased core ontology strukt. The ontology allows for defining and managing the dynamic tasks of individual knowledge work in a formal way and to synchronize them with organizational business processes. Using the strukt ontology, we have implemented a prototype application for knowledge workers and have evaluated it at the use case of an architectural fifirm conducting construction projects.
We present a non-linear camera pose estimator, which is able to handle a combined input of point and line feature correspondences. For three or more correspondences, the estimator works on any arbitrary number and choice of the feature type, which provides an estimation of the pose on a preferably small and flexible amount of 2D-3D correspondences. We also give an analysis of different minimization techniques, parametrizations of the pose data, and of error measurements between 2D and 3D data. These will be tested for the usage of point features, lines and the combination case. The result shows the most stable and fast working non-linear parameter set for pose estimation in model-based tracking.
We present the user-centered, iterative design of Mobile Facets, a mobile application for the faceted search and exploration of a large, multi-dimensional data set of social media on a touchscreen mobile phone. Mobile Facets provides retrieval of resources such as places, persons, organizations, and events from an integration of different open social media sources and professional content sources, namely Wikipedia, Eventful, Upcoming, geo-located Flickr photos, and GeoNames. The data is queried live from the data sources. Thus, in contrast to other approaches we do not know in advance the number and type of facets and data items the Mobile Facets application receives in a specific contextual situation. While developingrnMobile Facets, we have continuously evaluated it with a small group of fifive users. We have conducted a task-based, formative evaluation of the fifinal prototype with 12 subjects to show the applicability and usability of our approach for faceted search and exploration on a touchscreen mobile phone.
Designing Core Ontologies
(2011)
One of the key factors that hinders integration of distributed, heterogeneous information systems is the lack of a formal basis for modeling the complex, structured knowledge that is to be exchanged. To alleviate this situation, we present an approach based on core ontologies. Core ontologies are characterized by a high degree of axiomatization and formal precision. This is achieved by basing on a foundational ontology. In addition, core ontologies should follow a pattern-oriented design approach. By this, they are modular and extensible. Core ontologies allow for reusing the structured knowledge they define as well as integrating existing domainrnknowledge. The structured knowledge of the core ontologies is clearly separated from the domain-specific knowledge. Such core ontologies allow for both formally conceptualize their particular fields and to be flexibly combined to cover the needsrnof concrete, complex application domains. Over the last years, we have developed three independent core ontologies for events and objects, multimedia annotations, and personal information management. In this paper, we present the simultaneousrnuse and integration of our core ontologies at the example of a complex, distributed socio-technical system of emergency response. We describe our design approach for core ontologies and discuss the lessons learned in designing them. Finally, we elaborate on the beauty aspects of our core ontologies.
The paper is devoted to solving a problem of the development of the website of Russian municipal policlinics and provides a selection of a set of elements which should be posted on a website. Such elements are necessary to provide citizens with correct and ergonomic e-services. The insufficient development of an infrastructure of institutions of public and municipal administration (particularly, healthcare institutions) in Russia made it necessary to analyze webresources used in different countries at different levels of providing medical services. The information resources of medical treatment facilities of the United Kingdom, of the United Statesrnof America and of the Federal Republic of Germany were researched separately for three existing economic models of healthcare. A set of criteria for the assessment of medical webresources was developed.
The estimation of various social objects is necessary in different fields of social life, science, education, etc. This estimation is usually used for forecasting, for evaluating of different properties and for other goals in complex man-machine systems. At present this estimation is possible by means of computer and mathematical simulation methods which is connected with significant difficulties, such as: - time-distributed process of receiving information about the object; - determination of a corresponding mathematical device and structure identification of the mathematical model; - approximation of the mathematical model to real data, generalization and parametric identification of the mathematical model; - identification of the structure of the links of the real social object. The solution of these problems is impossible without a special intellectual information system which combines different processes and allows predicting the behaviour of such an object. However, most existing information systems lead to the solution of only one special problem. From this point of view the development of a more general technology of designing such systems is very important. The technology of intellectual information system development for estimation and forecasting the professional ability of respondents in the sphere of education can be a concrete example of such a technology. Job orientation is necessary and topical in present economic conditions. It helps tornsolve the problem of expediency of investments to a certain sphere of education. Scientifically validated combined diagnostic methods of job orientation are necessary to carry out professional selection in higher education establishments. The requirements of a modern society are growing, with the earlier developed techniques being unable to correspond to them sufficiently. All these techniques lack an opportunity to account all necessary professional and personal characteristics. Therefore, it is necessary to use a system of various tests. Thus, the development of new methods of job orientation for entrants is necessary. The information model of the process of job orientation is necessary for this purpose. Therefore, it would be desirable to have an information system capable of giving recommendations concerning the choice of a trade on the basis of complex personal characteristics of entrants.
Knowledge compilation is a common technique for propositional logic knowledge bases. A given knowledge base is transformed into a normal form, for which queries can be answered efficiently. This precompilation step is expensive, but it only has to be performed once. We apply this technique to concepts defined in the Description Logic ALC. We introduce a normal form called linkless normal form for ALC concepts and discuss an efficient satisability test for concepts given in this normal form. Furthermore, we will show how to efficiently calculate uniform interpolants of precompiled concepts w.r.t. a given signature.
Informatik hautnah erleben
(2010)
In vielen Köpfen - sowohl bei Erwachsenen wie auch bei Schülern - geistert der Glaube, dass Informatik die Wissenschaft der "Computerlehre" ist. Schon der berühmte Satz "In der Informatik geht es genauso wenig um Computer wie in der Astronomie um Teleskope", der dem Informatiker Edsger W. Dijkstra (1930 - 2002) zugeschrieben wird, drückt historisch schon früh den Gedanken aus, dass die Informatik den Computer nur als ein Hilfsmittel und Medium nutzt, genauso wie die Mathematik den Taschenrechner. Die Fehlvorstellung, die leider auch häufig in den Schulen vermittelt wird, zeigt, dass hier Aufklärung nötig ist.
In dieser Arbeit wird ein Datenmodell für Shared Annotations vorgestellt. Basierend auf einem bereits existierenden Datenmodell für Annotationen, wird dieses erweitert um die Möglichkeit der Modellierung von Shared Annotations. Daraufhin werden Funktionen von Shared Annotations erläutert, die über das neue Annotationsmodell möglich sind.
Ontologies play an important role in knowledge representation for sharing information and collaboratively developing knowledge bases. They are changed, adapted and reused in different applications and domains resulting in multiple versions of an ontology. The comparison of different versions and the analysis of changes at a higher level of abstraction may be insightful to understand the changes that were applied to an ontology. While there is existing work on detecting (syntactical) differences and changes in ontologies, there is still a need in analyzing ontology changes at a higher level of abstraction like ontology evolution or refactoring pattern. In our approach we start from a classification of model refactoring patterns found in software engineering for identifying such refactoring patterns in OWL ontologies using DL reasoning to recognize these patterns.
With the Multimedia Metadata Ontology (M3O), we have developed a sophisticated model for representing among others the annotation, decomposition, and provenance of multimedia metadata. The goal of the M3O is to integrate the existing metadata standards and metadata formats rather than replacing them. To this end, the M3O provides a scaffold needed to represent multimedia metadata. Being an abstract model for multimedia metadata, it is not straightforward how to use and specialize the M3O for concrete application requirements and existing metadata formats and metadata standards. In this paper, we present a step-by-step alignment method describing how to integrate and leverage existing multimedia metadata standards and metadata formats in the M3O in order to use them in a concrete application. We demonstrate our approach by integrating three existing metadata models: the Core Ontology on Multimedia (COMM), which is a formalization of the multimedia metadata standard MPEG-7, the Ontology for Media Resource of the W3C, and the widely known industry standard EXIF for image metadata
Existing tools for generating application programming interfaces (APIs) for ontologies lack sophisticated support for mapping the logics-based concepts of the ontology to an appropriate object-oriented implementation of the API. Such a mapping has to overcome the fundamental differences between the semantics described in the ontology and the pragmatics, i.e., structure, functionalities, and behavior implemented in the API. Typically, concepts from the ontology are mapped one-to-one to classes in the targeted programming language. Such a mapping only produces concept representations but not an API at the desired level of granularity expected by an application developer. We present a Model-Driven Engineering (MDE) process to generate customized APIs for ontologies. This API generation is based on the semantics defined in the ontology but also leverages additional information the ontology provides. This can be the inheritance structure of the ontology concepts, the scope of relevance of an ontology concept, or design patterns defined in the ontology.
We propose a new approach for mobile visualization and interaction of temporal information by integrating support for time with today's most prevalent visualization of spatial information, the map. Our approach allows for an easy and precise selection of the time that is of interest and provides immediate feedback to the users when interacting with it. It has been developed in an evolutionary process gaining formative feedback from end users.
E-Mail-Forensik - IP-Adressen und ihre Zuordnung zu Internet-Teilnehmern und ihren Standorten
(2010)
Wesentliches Element des weltweiten Internets bildet der Adressraum der IP-Adressen, die den am Internet teilnehmenden Geräten ("IP-Hosts") zugewiesen sind. IP-Adressen (der Version 4) bestehen aus vier Zahlen zwischen 0 und 255 und repräsentieren viermal acht Bits, mit welchen insgesamt über vier Milliarden Adressen unterschieden werden können. Die zentrale Organisation IANA vergibt an fünf regionale Adressregistraturen Adressräume, welche sie an lokale Registraturen, Telecomanbieter und Internet-Service-Provider weiter verteilen. Diese Adressverteilung ist relativ stabil. Diese Zuordnung ist öffentlich zugänglich über so genannte whois-Abfragen aus Datenbanken der regionalen Registraturen. Die Internet-Service-Provider (ISP) vergeben IP-Adressen an ihre Nutzer. Die Zuordnung wird teilweise statisch mit langfristiger Bindung vorgenommen und teilweise dynamisch nur für die Dauer einer Datenverbindung. Die dynamische Adressverwaltung erlaubt es Internet-Service-Providern, mehr Nutzer zu bedienen, als ihr Adressraum an verschiedenen IPAdressen zulässt, da die Adressen von Geräten, die aus dem Internet ausscheiden, nicht wie bei der statischen Vergabe frei gehalten werden müssen, sondern an sich neu mit dem ISP verbindende Geräte vergeben werden können. In internen Tabellen verwalten die Internet-Service-Provider die Zuordnung von IP-Adressen zu den konkreten Anschlüssen ihrer Nutzer, außerdem protokollieren sie, welcher Anschluss wann welche IP-Adresse hatte . Diese Daten sind öffentlich nicht zugänglich, sondern müssen bei Bedarf mit gesetzlich geregelten Einschränkungen (Datenschutz) erfragt werden.
The processing of data is often restricted by contractual and legal requirements for protecting privacy and IPRs. Policies provide means to control how and by whom data is processed. Conditions of policies may depend on the previous processing of the data. However, existing policy languages do not provide means to express such conditions. In this work we present a formal model and language allowing for specifying conditions based on the history of data processing. We base the model and language on XACML.
Das Forschungsprojekt KMU 2.0 zielt auf die Gestaltung einer modernen Arbeitswelt ab, in der die Mitarbeiter eines Netzwerkes kleiner und mittlerer Unternehmen (KMU) ihre Kompetenzen, Kreativität und Ideen in einen unternehmensübergreifenden Austausch einbringen, um innovative Lösungen für Probleme aus dem Berufsalltag gemeinsam zu generieren. Hierüber gilt es neue Wege und Szenarien für das Management der unternehmensübergreifenden Zusammenarbeit in KMU-Netzwerken zu erforschen, mit Hinblick auf die Entstehung und Umsetzung von Innovationen für Probleme aus der modernen Arbeitswelt. Fokussiert wird dabei auf den Einsatz von Web 2.0-Technologien, die als Instrument hinsichtlich ihres Unterstützungspotentials bei der kooperativen Generierung von innovativen Lösungen untersucht werden. Zentrale Fragestellung dabei ist, ob der Einsatz von Web 2.0 in einem Netzwerk von KMU den Austausch innovativer Ideen durch Vernetzung der Mitarbeiter und ihres kreativen Potentials fördert. Praxispartner ist das WirtschaftsForum Neuwied e.V., ein im nördlichen Rheinland-Pfalz angesiedeltes Unternehmen, das aus ca. 115 Mitgliedern und 10.000 Mitarbeitern besteht und durch eine heterogene Struktur an Unternehmen unterschiedlichster Größen und Branchen sowie verschiedenster Leistungsangebote charakterisiert ist.
The novel mobile application csxPOI (short for: collaborative, semantic, and context-aware points-of-interest) enables its users to collaboratively create, share, and modify semantic points of interest (POI). Semantic POIs describe geographic places with explicit semantic properties of a collaboratively created ontology. As the ontology includes multiple subclassiffcations and instantiations and as it links to DBpedia, the richness of annotation goes far beyond mere textual annotations such as tags. With the intuitive interface of csxPOI, users can easily create, delete, and modify their POIs and those shared by others. Thereby, the users adapt the structure of the ontology underlying the semantic annotations of the POIs. Data mining techniques are employed to cluster and thus improve the quality of the collaboratively created POIs. The semantic POIs and collaborative POI ontology are published as Linked Open Data.
Dieses Dokument schlägt ein Konzept für eine Personal Key Infrastruktur in iCity vor. Über ein Trust Center (TC) ausgestellte Zertiffkate gewährleisten einen sicheren Schlüsselaustausch mit nachweisbarer Authentisierung des Kommunikationspartners, Abhörsicherheit sowie Unverf älschtheit und Nachweisbarkeit der Nachrichten. Das gemeinsam vertrauensw ürdige TC muss während der Kommunikation nicht erreichbar sein. Es erhält lediglich öffentliche Informationen. Das Konzept stellt mehrere Sicherheitsstufen vor, die sichere Identiffkation und Anonymität unterschiedlich gewichten.
Conventional security infrastructures in the Internet cannot be directly adopted to ambient systems, especially if based on short-range communication channels: Personal, mobile devices are used and the participants are present during communication, so privacy protection is a crucial issue. As ambient systems cannot rely on an uninterrupted connection to a Trust Center, certiffed data has to be veriffed locally. Security techniques have to be adjusted to the special environment. This paper introduces a public key infrastructure (PKI) to provide secure communication channels with respect to privacy, confidentiality, data integrity, non-repudiability, and user or device authentication. It supports three certiffcate levels with a different balance between authenticity and anonymity. This PKI is currently under implementation as part of the iCity project.
Hybrid automata are used as standard means for the specification and analysis of dynamical systems. Several researches have approached them to formally specify reactive Multi-agent systems situated in a physical environment, where the agents react continuously to their environment. The specified systems, in turn, are formally checked with the help of existing hybrid automata verification tools. However, when dealing with multi-agent systems, two problems may be raised. The first problem is a state space problem raised due to the composition process, where the agents have to be parallel composed into an agent capturing all possible behaviors of the multi-agent system prior to the verification phase. The second problem concerns the expressiveness of verification tools when modeling and verifying certain behaviors. Therefore, this paper tackles these problems by showing how multi-agent systems, specified as hybrid automata, can be modeled and verified using constraint logic programming(CLP). In particular, a CLP framework is presented to show how the composition of multi-agent behaviors can be captured dynamically during the verification phase. This can relieve the state space complexity that may occur as a result of the composition process. Additionally, the expressiveness of the CLP model flexibly allows not only to model multi-agent systems, but also to check various properties by means of the reachability analysis. Experiments are promising to show the feasibility of our approach.
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Dieses Dokument legt den Standard für die Transformation von grUML-Schemas (GraphUML, [BHR+09]) nach XSD (XML Schema Definition) fest und ist im Rahmen des Arbeitspakets 5.2 "Prototypische SOAMIG-Parser und -Unparser realisieren" im SOAMIG-Projekt entstanden. Das Ziel ist der Austausch von TGraphen (typisierten, attributierten, angeordneten, gerichte Graphen [ERW08]) über XML-Dokumente. Zur Spezifikation des Austauschformats wird XSD eingesetzt. Dies erlaubt eine Validierung der XML-Instanzen auf syntaktischer Ebene. Der Ausgangspunkt ist ein gegebenes Schemas in grUML-Notation1, welches nach XSD transformiert werden soll. Mit der generierten XSD existiert ein Beschreibungsmittel für Graph-Instanzen in XML. Die dadurch beschriebenen XML-Dokumente sind flach, d.h. alle Elemente sind direkt dem root-Element untergeordnet.
This paper proposes model-driven techniques to extend IBM- SOMA method towards migrating legacy systems into Service-Oriented Architectures (SOA). The proposal explores how graph-based querying and transformation techniques enable the integration of legacy assets into a new SOA. The presented approach is applied to the identification and migration of services in an open source Java software system.
The STOR project aims at the development of a scientific component system employing models and knowledge for object recognition in images. This interim report elaborates on the requirements for such a component system, structures the application area by identifying a large set of basic operations, and shows how a set of appropriate data structures and components can be derived. A small case studies exemplifies the approach.